30 ott - Italia
Jingdong Development France
h3Who We Are /h3 /brpAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. /p /brh3Our Global Reach /h3 /brpJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint. /p /brpLearn more about who we are and what we do: /p /brh3What We Offer /h3 /brpJoining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. /p /brh3About The Team /h3 /brpYou'll be joining the JINGDONG Logistics team,
which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. /p /brh3Job Summary /h3 /brpJD.com, Inc. is seeking a detail-oriented and highly organized Dispatcher to manage the efficient and timely coordination of our logistics and delivery operations. This role is critical to ensuring customer satisfaction by optimizing routes, assigning tasks, and resolving operational issues in real-time. /p /brh3Job Responsibilities /h3 /brul /brliReceive and process incoming orders and delivery requests from various channels. /li /brliPlan and optimize delivery routes for drivers, considering factors such as traffic, delivery windows, and vehicle capacity. /li /brliAssign tasks to drivers and monitor their progress throughout the day. /li /brliCommunicate effectively with drivers, customers, and internal departments regarding delivery status, delays, and any issues that arise. /li /brliUtilize dispatching software and GPS tracking systems to monitor fleet movements and performance. /li /brliResolve operational problems, such as vehicle breakdowns, delivery exceptions, or customer complaints, promptly and efficiently. /li /brliMaintain accurate records of dispatches, deliveries, and driver activities.
/li /brliEnsure compliance with all company policies and safety regulations. /li /brliGenerate daily reports on delivery performance and operational efficiency. /li /brliParticipate in continuous improvement initiatives to enhance logistics processes. /li /br /ul /brh3Job Qualifications /h3 /brul /brliHigh school diploma or equivalent; associate's or bachelor's degree in logistics, supply chain management, or a related field preferred. /li /brliProven experience (1-3 years) as a dispatcher, preferably in a fast-paced e-commerce or logistics environment. /li /brliStrong geographical knowledge of the service area. /li /brliProficiency in using dispatching software, GPS tracking systems, and Microsoft Office Suite (especially Excel). /li /brliExcellent communication skills, both verbal and written, with the ability to convey information clearly and concisely. /li /brliExceptional organizational and time management skills with the ability to multi-task and prioritize effectively under pressure. /li /brliStrong problem-solving abilities and a proactive approach to addressing challenges. /li /brliAbility to work independently and as part of a team in a dynamic environment. /li /brliFlexibility to work varying shifts, including evenings, weekends, and holidays, as required. /li /br /ul /brpAt JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. /p #J-18808-Ljbffr