30 ott - Italia
Jingdong Development France
h3Who We Are /h3pAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line‑haul transportation, last‑mile delivery, bulky items logistics, cold chain, and cross‑border operations, ensuring speed, reliability, and precision at every stage. /ph3Our Global Reach /h3pJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint. /ppLearn more about who we are and what we do: /ph3What We Offer /h3pJoining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
/ph3About The Team /h3pYou'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. /ph3Job Summary** /h3pJD.com is seeking a highly organized and detail-oriented Service Provider Management professional to oversee and optimize relationships with our third-party service providers, ensuring high-quality and cost-effective services. /ph3Job Responsibilities** /h3ulliDevelop and implement strategies for effective service provider selection, onboarding, and ongoing performance management. /liliNegotiate and manage service level agreements (SLAs) and contracts with various service providers, ensuring adherence to terms and conditions. /liliMonitor and evaluate service provider performance against established KPIs, identifying areas for improvement and implementing corrective actions. /liliConduct regular business reviews with service providers to discuss performance, address issues, and foster strong collaborative relationships. /liliIdentify potential risks associated with service providers and develop mitigation strategies. /liliCollaborate cross-functionally with internal teams (e.g., procurement, operations, legal) to align service provider strategies with business needs.
/liliStay abreast of industry best practices and emerging trends in service provider management. /liliManage budgets related to service provider costs and identify opportunities for cost optimization. /liliResolve escalated issues and disputes with service providers in a timely and effective manner. /li /ulh3Job Qualifications** /h3ulliBachelor's degree in Business Administration, Supply Chain Management, or a related field. /lili5+ years of experience in service provider management, vendor management, or procurement, preferably within an e-commerce or logistics environment. /liliProven track record of successfully managing complex relationships with third-party service providers. /liliStrong negotiation and contract management skills. /liliExcellent analytical and problem-solving abilities, with a data‑driven approach to decision‑making. /liliExceptional communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. /liliProficiency in English; Mandarin Chinese is a significant plus. /liliAbility to work independently and collaboratively in a fast‑paced, dynamic environment. /liliExperience with service management software and tools is desirable. /li /ulpAt JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. /p #J-18808-Ljbffr