Associate Operations Manager
Pubblicato il 30-10-2026 - CARDO AI in Milano
About Cardo AI
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Since 2018, Cardo AI has been building the technology that makes Private Credit and Asset-Based Finance (ABF) markets more accessible and efficient. More than $40 billion in assets now run on our platform, helping banks, trustees, and investors move faster, make better decisions, and get more from their portfolios.
Our ambition is to help the ABF market grow beyond $40 trillion, and we're pursuing it as one international team spread across Milan, London, New York, Tirana, and Prishtina.
Learn more at Role
Every growing company depends on two things working quietly in the background: people being hired, paid, and supported properly, and money being spent carefully and accounted for accurately. In this role, you'll own both.
As Operations Manager for Talent & Finance, you'll be based in our Milan office and report directly to our VP of Operations. You'll make sure new colleagues have a smooth start, that payroll is right every single month, and that leadership always has a clear picture of where our money goes. Just as importantly, you'll have the freedom to improve how things work as we continue to scale across five cities.
This role is a great fit for someone who takes pride in getting the details right, enjoys being the person others rely on, and wants genuine ownership rather than a narrow list of tasks.
What You’ll Do
Talent Operations
Own the operational side of the employee journey, from onboarding and contract changes through to offboarding
Prepare offer letters and employment documentation, and keep personnel files complete and up to date
Collect and verify monthly payroll inputs, working with our external payroll consultants so everyone is paid accurately and on time
Manage leave and absences, benefits, meal vouchers, and welfare programmes
Coordinate recruiting logistics, including interview scheduling and candidate travel
Manage visa, work permit, and invitation letter processes together with our immigration partners
Keep us compliant with Italian labour regulations, including occupational health and safety documentation
Finance Operations
Track, categorise, and reconcile operational spend across our entities
Manage company cards, employee reimbursements, refunds, and vendor invoices and payments
Serve as the day-to-day contact for our external accountants and auditors
Support month-end close by preparing documentation and resolving discrepancies
Help build and monitor operational budgets, giving leadership clear and reliable visibility on spend
Oversee SaaS subscriptions and vendor contracts, and actively look for savings
Processes & Systems
Maintain and improve the HR, finance, and internal tools the team relies on
Spot bottlenecks early and design simple, practical processes that scale with the company
Write clear documentation and playbooks so things run consistently across all our offices
What You’ll Bring
Membership in the protected categories under Law 68/99 (required)
At least 3 years of experience in operations, HR administration, finance administration, or a similar role, ideally in a growing or international company
Practical knowledge of Italian employment administration, including contracts, CCNL, and payroll processes, along with a solid grasp of basic accounting
Experience working with external payroll consultants, accountants, or immigration advisors
Fluency in Italian and English, both written and spoken
Excellent organiser skills and the ability to juggle several priorities without losing accuracy
Discretion with confidential information and confidence working alongside senior leadership
A proactive, ownership mindset: when something lands on your desk, you see it through to the end, even when there's no playbook to follow
Strong skills in Google Workspace, Slack, and spreadsheets
Nice to Have
Experience with HRIS, expense management, or Employer of Record (EOR) platforms
Exposure to operations spanning multiple countries
What We Offer
A competitive salary
Regular team events and an annual company retreat
A referral bonus programme
Real room to grow within a fast-scaling fintech company
A collaborative, entrepreneurial culture where initiative is noticed and valued
Inclusion & Accessibility
We want everyone at Cardo AI to be able to do their best work. xbvzest If you need any adjustments during the hiring process or in the role itself, such as changes to your workspace, schedule, or interview format, just let us know and we'll work with you to make it happen.