30 ott - Venezia
San Clemente Palace Venice
Luogo di lavoro: Venezia
Si candidi in fretta: consulti la descrizione completa scorrendo verso il basso per scoprire tutti i requisiti di questo ruolo.
dutiesandresponsibilitiesinclude:
- Managingroomserviceoperationsandstaff,includingschedulingshiftsandassigningduties
- Trainingstafftoprovideexcellentcustomerserviceandupholdthestandardsofthehotel
- Developingandimplementingroomservicemenus
- Ensuringpromptdeliveryoforderstoguestrooms
- Monitoringguestfeedbackandresolvingcomplaintsinatimelyandprofessionalmanner
- Maintaininginventoryandorderingroomservicesuppliesasneeded
- Collaboratingwiththekitchenstafftoensuremealpreparationalignswithdeliverytimes
- Ensuringcompliancewithfoodsafetyandsanitationregulations
- Reviewingandprocessingbillingforroomserviceorders
- Promotingadditionalservicesandfacilitiesofthehoteltoguests
- Overseeallroomserviceoperations,ensuringallstandardsandhotelprotocolsareadheredto.
- Managetheroomserviceteam,providingtrainingandperformancefeedbackasnecessary.
- Collaboratewiththekitchenstafftoensuretimelydeliveryofordersandmaintainhighfoodqualitystandards.
- Manageinventoryandsuppliesandensureadequatestocklevels.
- Handleguestcomplaintsandqueriespromptlyandprofessionally.
- Coordinatewithhousekeepingandmaintenancedepartmentsasnecessary.
- Ensurecompliancewithhealthandsafetyregulations.
- Monitorroomservicebudgetandimplementcost-savingmeasuresasnecessary. xbvzest
- KnowledgeinMicros.