Automotive Technical Delegate / Flying Doctor

28 ott - Friuli-Venezia Giulia
Msx International

Automotive Technical Delegate / Flying Doctor
Full-time
Workplace Type: Field Based
Compensation: EUR ***** - EUR ***** - yearly
MSX International
supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across
80+ countries
We'relooking for an experienced automotive diagnostic specialist to support dealerships and repairers with
complex vehicle issues
.
You'llbe the escalation point when otherscan'tfix it — helping reduce downtime and deliver
first-time-right repairs
.
Whatyou'lldo:
Support dealerships and repairers
on-site and remotely
Diagnose and resolve
complex electrical, electronic, and drivability faults
Use OEM tools (e.g.
wiTECH,DiagBOX
) for diagnostics, flashing, and parameterization
Identify
root causes
using wiring diagrams and technical documentation
Support both
individual cases and wider technical issues across fleets
Create clear
technical reports and case updates
Coach technicians andprovide
hands-on guidance
Feed recurring issues into continuous improvement
What you bring:
Strong experience in
automotive diagnostics / technical support / workshop or field service
Proven ability to fix




complex electrical/electronic faults
Hands-on use of
OEM diagnostic tools
Confidence reading
wiring diagrams and technical documentation
Experience working with workshops, engineering, or technical teams
Ability to support and guide technicians
Preferred
: experience in field-based or multi-site support, multi-brand exposurewith anOEM/importer technical support background
Technical knowledge
Modern vehicle systems:
powertrain, ADAS, body electronics
Networks:
CAN / LIN /FlexRay
Diagnostic methods:
root cause analysis, guided diagnostics, flashing
Language
WorkingproficiencyinEnglishrequired(written and spoken)
Additional European languages are a plus
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status.
As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
#J-*****-Ljbffr

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