Business Analyst
Pubblicato il 30-10-2026 - Poltrona Frau in Palermo
About Interni Interni is a leading company in the high-end interior design and contract furnishing industry, recognized for its ability to develop and deliver complex projects on an international scale. With more than ninety years of history and as part of Haworth Lifestyle, Interni combines design expertise, operational excellence, and a strong culture of innovation to provide clients with an integrated service covering the entire project lifecycle—from initial consultancy and design to supply chain management and final installation. In a context of continuous growth and organizational transformation, the company invests in process excellence, governance, and people development, fostering a culture focused on results, continuous improvement, and international collaboration. Position Overview We are looking for a Senior Operations Analyst to join the Operations function, reporting directly to the Chief Operating Officer (COO). The successful candidate will support the COO in analyzing business processes, strengthening operational governance, and driving cross-functional strategic initiatives, contributing to continuous improvement and M&A; integration projects. This role requires outstanding analytical capabilities, a strong data-driven mindset, excellent problem-solving skills, and the ability to collaborate effectively with stakeholders across multiple business functions.
Key Responsibilities
Operational Governance & Process Excellence Analyze and map current operational processes to identify inefficiencies, bottlenecks, risks, and improvement opportunities. Support the design and implementation of operational governance frameworks, promoting the standardization of processes, procedures, and KPIs.
Monitor operational performance through dashboards and management reporting. Analyze performance indicators related to service levels, productivity, profitability, and cost efficiency. Support vendor governance activities through cost, SLA, and supplier performance analysis. Provide quantitative and qualitative insights to support strategic decision-making and continuous improvement initiatives. M&A; Integration & Business Analytics Support the COO during operational due diligence activities for mergers and acquisitions. Collect and analyze operational data to identify organizational gaps and potential synergies. Map processes, information systems, and KPIs of acquired entities. Contribute to the definition of the Target Operating Model and integration roadmaps. Monitor project milestones, risks, dependencies, and implementation progress. Prepare management reports and comparative analyses between the current ('As Is') and future ('To Be') operating models. Cross-Functional Projects Participate in strategic projects and cross-functional task forces by providing analytical support and project planning. Develop business cases, forecasting models, and operational impact assessments. Collaborate with functional leaders to ensure business processes support strategic objectives. Prepare management presentations, including executive summaries, KPI dashboards, Steering Committee materials, and Board reviews.
Support change management and organizational transformation initiatives. Required Qualifications Degree in Management Engineering, or a related field. At least 5 years of experience in Operations, Business Analysis, Consulting, or Process Improvement roles. Proven experience managing cross-functional projects. Previous experience in multinational organizations or consulting firms is considered an advantage. Technical Skills Advanced knowledge of Microsoft Excel and PowerPoint. Experience in developing management dashboards and reporting. Strong analytical and KPI management skills. Familiarity with Business Intelligence tools (e.g., Power BI, Tableau, or similar). Knowledge of Process Mapping and Continuous Improvement methodologies. Experience with ERP systems (e.g., Microsoft Dynamics/Navision, SAP, or equivalent) is a plus. Soft Skills Strong analytical thinking. Results-oriented mindset. Critical thinking and problem-solving skills. Attention to detail and accuracy. Excellent organizational skills. Strong communication and interpersonal abilities. Ability to thrive in dynamic and evolving environments. Collaborative mindset with the ability to work effectively across functions. Reporting Line Reports to: Chief Operating Officer (COO) Why Join Interni Joining Interni means becoming part of an international organization representing Italian excellence in the world of design. This role offers the opportunity to work closely with senior leadership while contributing to strategic transformation, process improvement, and international integration projects, making a tangible impact on the company's future growth. CCNLTerziario, Distribuzione e Servizi Compensation range: 40k-48k +premio