Assistant General Manager
Pubblicato il 30-10-2026 - EMPORIA in Roma
h3ASSISTANT GENERAL MANAGER /h3h3Position Summary /h3pThe Assistant General Manager supports the General Manager in leading the overall operations, sales performance, and member experience of the club. This role is responsible for driving membership growth through direct sales execution, coaching team members, maintaining operational excellence, and ensuring company standards are consistently upheld. The Assistant General Manager leads by example, developing a high-performing culture while delivering an exceptional experience for every member. This job description is based on the responsibilities outlined in the Assistant General Manager Incentive Agreement. /ph3ESSENTIAL RESPONSIBILITIES /h3h3Sales Leadership Revenue Growth /h3ulliLead daily membership sales efforts through prospecting, tours, referrals, and community outreach. /liliExecute daily sales activities, including outbound lead calls, follow-up, appointment setting, and membership sales. /liliGenerate point-of-sale referrals and promote Success Sessions. /liliSupport personal training revenue growth through quality member onboarding. /liliMonitor daily, weekly, and monthly sales performance and implement action plans to achieve club goals. /li /ulh3Team Leadership Development /h3ulliAssist with recruiting, interviewing, onboarding, and training new team members. /liliCoach Sales Associates and Member Experience Experts on sales performance and member service. /liliHold team members accountable to company standards and KPIs. /liliFoster a positive, high-performance culture built on accountability, teamwork, and continuous improvement. /liliSupport employee development through regular coaching and feedback. /li /ulh3Operations Member Experience /h3ulliEnsure the club remains clean,
organized, fully operational, and aligned with brand standards. /liliAssist with inventory management, club maintenance, and operational checklists. /liliDeliver outstanding customer service while proactively resolving member concerns. /liliEnsure compliance with all company policies, procedures, and operational standards. /liliSupport opening and closing procedures and maintain a safe environment for members and staff. /li /ulh3Financial Accountability /h3ulliSupport labor scheduling and payroll management to maximize productivity. /liliMonitor club expenses and assist with managing operational budgets. /liliAnalyze club reports and performance metrics to identify opportunities for improvement. /liliDrive membership retention through exceptional service and proactive member engagement. /liliAssist the General Manager in achieving club profitability and financial goals. /li /ulh3Communication Execution /h3ulliParticipate in daily huddles, weekly meetings, and monthly performance reviews. /liliCommunicate promotions, operational updates, and company initiatives effectively. /liliPartner with the General Manager to execute strategic initiatives and improve club performance. /liliEnsure consistent execution of company standards across all operational areas.
/li /ulh3Qualifications /h3h3Required /h3ulliMinimum of 2 years of leadership experience in fitness, retail, hospitality, or another sales-driven environment. /liliProven ability to achieve sales goals and lead high-performing teams. /liliStrong leadership, communication, and coaching skills. /liliExcellent organizational and problem-solving abilities. /liliAbility to multitask and thrive in a fast-paced environment. /liliFlexible schedule, including mornings, evenings, weekends, and holidays. /li /ulh3Preferred /h3ulliPrevious experience in fitness club management. /liliExperience with membership sales, recurring revenue, and KPI management. /li /ulh3Key Performance Indicators (KPIs) /h3ulliMembership Sales Production /liliNet Membership Growth /liliOutbound Lead Activity /liliAppointment Show Rate /liliMembership Conversion Rate /liliPoint-of-Sale Referrals /liliSuccess Session Booking Rate /liliPersonal Training Revenue /liliMember Retention /liliPayroll Labor Management /liliOperational Audit Scores /liliTeam Development Employee Retention /liliMember Satisfaction /liliClub Cleanliness Brand Standards /li /ulh3Schedule /h3pThis is a full-time leadership position requiring flexibility to meet business needs, including mornings, evenings, weekends, and holidays. /ph3Why Join Workout Anytime? /h3pAt Workout Anytime, we believe great leaders build great teams. As an Assistant General Manager, you'll play a critical role in developing employees, driving club performance, and delivering an exceptional member experience. You'll receive ongoing leadership development, performance-based earning opportunities, and a clear path for career advancement within one of the fastest-growing fitness brands. /p #J-18808-Ljbffr