30 ott - Italia
Kim Luxe Travel
pMilan, Metropolitan City of Milan, Italy /p h3About the job Travel Customer Representative /h3 pWe are looking for a bTravel Customer Representative /b to assist clients throughout their travel journey — from the first inquiry to their return home. This role centers on providing friendly support, coordinating travel details, and making sure each traveler feels confident and cared for every step of the way. /p h3Key Responsibilities /h3 ul liAssist clients via email, phone, and messaging platforms with general travel questions and guidance /li liHelp confirm reservations, review itineraries, and support minor changes or requests /li liProvide clear information about destinations, documentation,
and travel policies /li liFollow up with travelers before departure to ensure they are prepared /li liEscalate complex issues to the appropriate team while maintaining a positive client experience /li /ul h3Ideal Candidate /h3 ul liFriendly and patient communicator who enjoys helping people /li liCustomer service experience preferred (any industry welcome) /li liOrganized and dependable with good attention to detail /li liComfortable using online tools, apps, and communication platforms /li liInterest in travel and creating positive client experiences /li /ul h3Perks /h3 ul liRemote position with flexible schedule /li liStep-by-step training and ongoing guidance /li liOpportunities to grow within the travel industry /li liAccess to travel perks and industry rates /li liSupportive team environment and collaborative culture /li /ul #J-18808-Ljbffr