30 ott - Roma
Casa Brera a Luxury Collection Hotel Milan
Descrição da Função Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Multi-Property Director of Sales. Reporting to the Multi-Property General Manager, the Multi-Property Director of Sales is responsible for leading all sales and commercial activities for Casa Brera, a Luxury Collection Hotel, Milan and The Rome EDITION. This role provides strategic leadership across Sales, Groups & Events, and Reservations, driving revenue growth, market share, profitability, and customer loyalty. The position requires a highly commercial, results-driven leader who can develop and execute integrated sales strategies, build strong customer relationships, and inspire high-performing teams across two luxury properties. SCOPE OF WORK
* Achieving revenue, market share, booking pace, and profitability objectives.
* Developing and executing integrated sales, distribution, and commercial strategies aligned with Marriott International and brand priorities.
* Identifying and capitalizing on new business opportunities to drive sustainable revenue growth.
* Building and maintaining strong relationships with key customers, ownership, business partners, and Marriott stakeholders.
* Maximizing hotel visibility and market positioning through strategic account management and business development initiatives.
* Driving customer satisfaction, loyalty, and long-term value through exceptional commercial leadership.
* Leading, developing, and inspiring Sales, Groups & Events, and Reservations teams across both properties.
* Ensuring commercial discipline, financial stewardship, and compliance with Marriott standards, policies, and procedures. Core Work Activities Commercial Strategy & Sales Leadership
* Develops and executes short and long-term sales strategies to maximize revenue and market share across both properties.
* Leads proactive and reactive sales efforts, account management, prospecting, and business development activities.
* Evaluates market conditions, customer trends, and competitive intelligence to identify opportunities and mitigate risks.
* Partners closely with Revenue Management, Marketing, and Operations teams to optimize pricing, segmentation, distribution, and demand generation strategies.
* Participates in strategic sales planning, forecasting, budgeting, and performance reviews.
* Ensures effective deployment of Marriott sales channels, demand engines, and commercial resources. Customer & Stakeholder Relationships
* Establishes and maintains strong relationships with key accounts, corporate clients, luxury travel partners, and industry stakeholders.
* Represents both properties within the local and international business community, strengthening awareness and market presence.
* Collaborates with Marriott commercial teams and regional partners to identify and secure new business opportunities.
* Promotes a customer-centric culture focused on service excellence, loyalty, and long-term relationship development. Team Leadership & Talent Development
* Provides strategic direction and day-to-day leadership to Sales, Groups & Events, and Reservations teams.
* Creates a high-performance culture built on accountability, collaboration, engagement, and continuous improvement.
* Coaches, mentors,
and develops team members to strengthen commercial capabilities and future leadership talent.
* Partners with Human Resources to support talent acquisition, succession planning, retention, and associate development initiatives.
* Establishes clear objectives, performance expectations, and development plans that support both individual and business success. Financial & Commercial Performance
* Leads the commercial planning process, including annual budgets, forecasts, and business plans.
* Monitors and analyzes key business performance indicators including Revenue, ADR, RevPAR, market share, production, conversion, and profitability.
* Identifies opportunities to maximize return on investment and improve overall hotel performance.
* Ensures commercial resources and expenditures are managed effectively and aligned with business priorities.
* Supports ownership objectives through profitable revenue growth and strong financial performance. LEADERSHIP COMPETENCIES Strategic Leadership & Commercial Excellence
* Demonstrates the ability to develop and execute commercial strategies that drive revenue growth, market share, profitability, and long-term business success.
* Makes data-driven decisions, anticipates market trends, and effectively manages change in a dynamic business environment. People Leadership & Talent Development
* Inspires, coaches, and develops high-performing teams, fostering a culture of accountability, collaboration, continuous learning, and career growth.
* Builds organizational capability through talent development, succession planning, and employee engagement initiatives. Relationship Management & Collaboration
* Builds strong relationships with customers, business partners, ownership, and internal stake