30 ott - Fidenza
360 Talent London
CLIENT ADVISOR
RUSSIAN SPEAKER / FIDENZA VILLAGE
OFFERING:
Basic Salary up to €25K
Commission scheme & Company benefits
RESPONSIBILITIES:
Deliver an excellent level of customer service, with a strong focus on CRM, clienteling, client book development and after-sales activities.
Drive personal KPIs and proactively identify opportunities to maximise sales and build long-term client relationships.
Stay up to date with collections and maintain an in-depth knowledge of products, demonstrating a proactive, positive and constructive attitude.
Consistently maintain company standards and procedures, supporting Visual Merchandising, stockroom activities and cash desk operations when required.
REQUIREMENTS:
Minimum 2 years' experience within a premium/luxury fashion retail environment.
Ability to identify business trends,
with a hands-on approach and a proactive mindset.
Strong experience in building and maintaining long-term, valuable relationships with clients.
Excellent communication skills, with an energetic, responsible and autonomous personality, while being a strong team player.
Russian and English languages are required.
ABOUT:
A refined heritage rooted in Italian craftsmanship and timeless elegance.
A sophisticated expression of contemporary luxury, combining understated style, premium quality and exceptional attention to detail.
Due to a high response, we can only contact shortlisted candidates that fit the criteria above.
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