30 ott - Venezia
Airelles
- Contract type: Permanent contract
- Start date: As soon as possible
- Location: Venice
- Salary: €70.000 -€100.000
- Direct report: General Manager
Key Responsibilities
As a member of the F&B; team, the Director of Food and Beverage leads the overall F&B; strategy and operations, driving revenue, profitability, guest satisfaction and team performance while ensuring exceptional service in line with Airelles, LQA and Forbes standards.The supervision covers the following F&B; outlets: abc Kitchen, Matsuhisa, Villa Frollo by Norbert Niederkofler, Zitelle Bacaro, and a Private Club by Elton.
F&B; strategy & operations
- Develop and implement the F&B; strategy, ensuring revenue and margin targets are achieved and exceeded.
- Lead and supervise all F&B; operations, including restaurants and bars, ensuring smooth and high-quality service.
- Monitor market trends and guest behaviour and adapt the strategy and offering accordingly.
- Develop promotional initiatives to increase visibility and capture ratio among in-house and non-resident guests.
Guest experience & quality standards
- Ensure exceptional guest satisfaction through attentive service and attention to detail.
- Maintain high gastronomic and service standards in collaboration with the Executive Chef and culinary teams.
- Ensure all F&B; operations comply with LQA and Forbes service standards.
- Monitor cleanliness, maintenance and overall standards of F&B; areas, equipment and facilities.
Financial performance & stock management
- Manage the F&B; budget, controlling costs and optimizing operating expenses.
- Analyze sales performance and profit margins and implement actions to improve profitability.
- Oversee inventory management, stock levels, ordering and waste reduction.
- Collaborate with suppliers to secure high-quality products and negotiate favourable conditions.
Team management & development
- Recruit, onboard, train, develop and motivate F&B; teams in collaboration with Management and HR.
- Lead regular pre-service briefings to ensure clear communication of objectives and expectations.
- Ensure teams are trained on F&B; operations, SOPs and luxury service standards.
- Foster a positive, professional and productive working environment focused on guest and employee satisfaction.
Compliance & collaboration
- Ensure strict compliance with health, safety, hygiene regulations, company policies and SOPs.
- Collaborate closely with the Executive Chef, Head Chefs, restaurant and bar managers, sommeliers and other departments.
- Promote and embody Airelles’ values and contribute to the continuous improvement of F&B; operations.
- Significant experience in a team management role within F&B; services in a luxury hotel.
- Service-oriented mindset, with a warm and welcoming attitude, discretion, kindness, and excellent interpersonal skills.
- Autonomy, adaptability, and a strong sense of responsibility in a demanding operational environment.
- Strong organizational skills, attention to detail, and commitment to the quality standards and procedures of a luxury five-star hotel.
- Team spirit and ability to work effectively with both guests and hotel departments in an international and multicultural environment.
- Professional appearance and strong attention to personal presentation.
- Flexibility to work shifts, including weekends and public holidays, according to operational needs.
- Good command of Italian; knowledge of English is considered an advantage.
Beyond technical skills, we are looking for someone who embodies Airelles’ values: passionate, authentic, creative, and audacious.
Benefits
We support you throughout your career journey by offering opportunities for development, training, and mobility across our Maisons.
By joining Airelles, you’ll also agevolazioni from:
- One meal per working day
- Uniforms provided and professionally laundered
- Access to the company’s employee welfare programme
- Five-day working week, with two days off per week
- Preferential rates at the Group’s restaurants and on its products
Recruitment process
Our recruitment process consists of the following steps:
- Initial review of your application
- Interview with our HR team and operational manager, either remotely or on-site, to discuss your background, motivations, interpersonal qualities and technical expertise
Airelles will never ask you for any