Future Cruise Consultant
Pubblicato il 30-10-2026 - Costa Crociere in Napoli
Future Cruise Consultant ShipsideCareerReady to combine your sales skills and passion for travel to create future memories for our guests? Drive success, Live your ambition.What You Will DoGuest Engagement & Travel Inspiration- Connect with guests and inspire them with destinations, itineraries and future travel opportunities.- Deliver engaging presentations and promotional events that spark curiosity and excitement about future cruises.- Create memorable interactions that strengthen guest loyalty and enhance the onboard experience.Sales & Business Growth- Promote and sell future cruises, helping guests find their next perfect holiday.- Own your sales targets and contribute to onboard revenue growth through a consultative sales approach.- Identify new opportunities to engage guests and maximize conversion throughout the cruise journey.Communication & Promotion- Create and deliver impactful communications, from welcome messages to invitations and special offers.- Support onboard events and selected excursions to build relationships and generate new sales opportunities.- Promote Costa’s products and destinations with enthusiasm, professionalism and credibility.Collaboration & Operational Excellence- Collaborate closely with onboard leaders and shoreside teams to ensure exceptional sales experience.- Monitor sales performance, share updates and contribute to continuous improvement initiatives.- Support a culture of safety, professionalism and service excellence across all activities.Who You AreRequired- Upper secondary school diploma (a Travel Agent Diploma is highly appreciated)- Proven experience in sales and storytelling, ideally in a guest-facing environment- Excellent command of Italian (C2) and English (C1)- A third language at minimum B1 level (French, German, Spanish)- Good knowledge of MS Office (Word, PowerPoint, Excel)- Customer-focused and relationship-driven,
with a natural ability to build trust and create memorable experiences- Results-oriented and resilient, motivated to achieve ambitious goals- Authentic communicator and storyteller, able to inspire and engage with energy and empathy- Curious, positive and collaborative, comfortable working across departments with a proactive attitudeNice to Have- Previous experience in cruise, travel or hospitality sales- Previous experience on board or in international, multicultural environmentsWhat We OfferYour life onboard- International experience combining travel, personal development, and independence- Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers- Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)- Discounts on onboard restaurants and bars (with possible daily credit)- Accommodation & services: assigned cabin (single or double) with bathroom- Cabin cleaning + free laundry service (crew laundrette and uniforms)- Package delivery service- Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text- Discounts on shops, products, hairdresser, and SPA- Wellbeing & health: Free medical assistance onboard and ashore- Welfare and wellbeing programs (sports, events, monthly activities)- Leisure time: Access to gym, lounge, bar, pool, and solarium for crew- Crew excursions + discounts on guest tours- Family & friends: Opportunity to host family/friends (min.
30 days/year after 4 months)Discover Your BenefitsWhat We OfferYour Growth- Structured onboarding + welcome kit- Mentorship program with a dedicated mentor- Clear career path within your department- Learning Officer for skills development and continuous improvement- Development model to identify and promote talented individualsExplore Your PotentialWhy CostaOur community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests.Costa belongs to the Carnival Corporation, the largest cruise company in the world. We are the only Italian cruise company flying the Italian flag, sailing the world’s seas for more than 75 years, offering our guests a unique experience on board and on land.We are united by a shared passion: to drive success and live their ambition. Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do.Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.Additional InfoYour ContractFixed-term, full-time, onboard – average duration 4–6 months.Salary rangeGross annual salary starts from 13.085 €. To that amount shall be added variable items, when applicable.LocationOn BoardApplication deadline01/11/2026Time required to submit the applicationApproximately 3 minutesCV FormatPDF, Word or Image format in English or Italian (max 1.5 MB)E-mail/contact of the recruiting team(Not for submitting applications)(email hidden)rther informationVisit our dedicated section ShipsideFAQs – Costa Crociere CareersDiscover your candidate journey