30 ott - Italia
Loyal Guru
Loyal Guru is seeking a Customer Success Director - Strategy & Performance to lead our customer strategy with the goal of maximizing satisfaction, retention, and profitability. You will oversee Client Directors and their teams, collaborating with the COO and cross-functional leaders to align goals and execute customer-centric initiatives.
This senior role requires a data-driven mindset and hands-on leadership to translate analytics into improvements in NPS and NRR.
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