Receptionist (m/w/d)
Description:
'Hard to find, hard to forget': this is how MIRAMONTI should be remembered. To realise this vision, we need you! We are looking for a person who possesses the following qualities: friendliness, precision, conscientiousness, love of tidiness, passion and orientation towards details, professionalism, humility and sunny disposition.
Tasks:
- Welcoming guests
- Check-in and check-out operations
- Checking arrivals, departures and accounts
- Answering phone calls and e-mails
- Selling rooms, restaurants and spa treatments
- Organisational and concierge tasks (ordering extras, flowers, taxis, babysitting, other guest requests)
- Close cooperation and active communication with all departments (kitchen, restaurant and housekeeping)
Skills:
- Organizational
- Problem solving
- Accuracy and precision
- Friendliness and empathy with guests and staff
- Ability to work in a team
- Broad language skills (German, Italian and English) in writing, reading and speaking
- Motivation, ambition, eagerness to learn
- Open, solution-oriented and creative thinking
- Familiarity with hotel software ASA, Concierge, Correspondence Manager MIA, Additive, Hotel Kit
- Experience in the hotel and hospitality industry desirable
- Education in hotel management, tourism or economic field
MM Benefits:
https://www.hotel-miramonti.com/en/mm-culture/owners-and-team/
'Hard to find, hard to forget': this is how MIRAMONTI should be remembered. To realise this vision, we need you! We are looking for a person who possesses the following qualities: friendliness, precision, conscientiousness, love of tidiness, passion and orientation towards details, professionalism, humility and sunny disposition.
Tasks:
- Welcoming guests
- Check-in and check-out operations
- Checking arrivals, departures and accounts
- Answering phone calls and e-mails
- Selling rooms, restaurants and spa treatments
- Organisational and concierge tasks (ordering extras, flowers, taxis, babysitting, other guest requests)
- Close cooperation and active communication with all departments (kitchen, restaurant and housekeeping)
Skills:
- Organizational
- Problem solving
- Accuracy and precision
- Friendliness and empathy with guests and staff
- Ability to work in a team
- Broad language skills (German, Italian and English) in writing, reading and speaking
- Motivation, ambition, eagerness to learn
- Open, solution-oriented and creative thinking
- Familiarity with hotel software ASA, Concierge, Correspondence Manager MIA, Additive, Hotel Kit
- Experience in the hotel and hospitality industry desirable
- Education in hotel management, tourism or economic field
MM Benefits:
https://www.hotel-miramonti.com/en/mm-culture/owners-and-team/