concierge - guest relations
JOBDESCRIPTION
Its11pmonthe14thofAugust.Thechiefstewofa60-metreyachtanchoredoffCaladiVolpeneedsatablefor14tomorrownight,abirthdaycakefora6-year-old,atendertransferforaguestlandinginOlbiaat7am,andwhitepeonies.Everyfloristontheislandsaysthey'resoldout.
Ifyourfirstthoughtis"Iknowwhotocall,"keepreading.
WHOWEARE
,trustedbysuperyachtcaptains,chefsandchiefstewardesses.Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests.WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.
THEROLE
You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.Fromcuratingbespokeshoreexcursionstosourcinghard-to-findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO
- Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
- Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
- Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
- Coordinatedirectlywithourin-houseprovisioningandlogisticsteamsforseamlessexecution
- Managerequesttracking,confirmationsandinvoicingwithprecision
REQUIREMENTS
- Experience:atleast2-3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh-endevents)
- Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus
- Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh-endvenues,diningandlogistics
- Problem-solvingandcalmunderpressure:"leaveitwithme"anddeliver
- Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason
BENEFITS
- Seasonalorpermanentcontract,dependingontheprofile
- Competitivesalarybasedonexperience(CCNLCommerciocontract)
- Mealvouchers(buonipasto)andpartialsmartworking
- Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
- Dailyworkwithtop-tierinternationalsuperyachts
- Realcareergrowth,includingpotentialyear-roundrolesandmobilitywithourMiamioffice
- Sharedstaffaccommodationprovidedforseasonalstaff
Its11pmonthe14thofAugust.Thechiefstewofa60-metreyachtanchoredoffCaladiVolpeneedsatablefor14tomorrownight,abirthdaycakefora6-year-old,atendertransferforaguestlandinginOlbiaat7am,andwhitepeonies.Everyfloristontheislandsaysthey'resoldout.
Ifyourfirstthoughtis"Iknowwhotocall,"keepreading.
WHOWEARE
,trustedbysuperyachtcaptains,chefsandchiefstewardesses.Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests.WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.
THEROLE
You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.Fromcuratingbespokeshoreexcursionstosourcinghard-to-findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO
- Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
- Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
- Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
- Coordinatedirectlywithourin-houseprovisioningandlogisticsteamsforseamlessexecution
- Managerequesttracking,confirmationsandinvoicingwithprecision
REQUIREMENTS
- Experience:atleast2-3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh-endevents)
- Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus
- Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh-endvenues,diningandlogistics
- Problem-solvingandcalmunderpressure:"leaveitwithme"anddeliver
- Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason
BENEFITS
- Seasonalorpermanentcontract,dependingontheprofile
- Competitivesalarybasedonexperience(CCNLCommerciocontract)
- Mealvouchers(buonipasto)andpartialsmartworking
- Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
- Dailyworkwithtop-tierinternationalsuperyachts
- Realcareergrowth,includingpotentialyear-roundrolesandmobilitywithourMiamioffice
- Sharedstaffaccommodationprovidedforseasonalstaff