After sales area manager
Position purpose the aftersales area manager ensures the implementation of policies and strategies for parts and services activities, achieving after-sales goals through the national strategic plan.key responsibilitiessupervise spare parts activities and network animation on parts sales.negotiate sales targets with dealers and define action plans, incentives and discounts.implement marketing and commercial plans for spare parts.define training needs for dealers.supervise service activities, workshop and warehouse organization, and customer care.negotiate service targets with dealers and monitor kpi-based customer satisfaction and complaints.support warranty processes, goodwill claims and warranty audits.roll out tool upgrades, new projects and operational plans (po, bpr) with the field force.qualificationsuniversity degree or equivalent professional experience.experience in automotive,
trucks or commercial vehicle environments.fluent in english; french is a plus.key competenciestechnical knowledge of renault trucks services and spare parts offers.sales negotiation, marketing tools, price analysis and promotion.warehouse management and service quality improvement.use of dms tools, kpi monitoring and warranty processes.additional requirementsautonomy, proactivity and holistic vision.strong negotiation, communication and conflict-management skills.customer-focused, flexible and willing to travel within north italy.leadership and entrepreneurial mindset.compensationsalary range: 45,000 - 65,000 eur gross annual.company car according to company policy.annual variable premio opportunity.
trucks or commercial vehicle environments.fluent in english; french is a plus.key competenciestechnical knowledge of renault trucks services and spare parts offers.sales negotiation, marketing tools, price analysis and promotion.warehouse management and service quality improvement.use of dms tools, kpi monitoring and warranty processes.additional requirementsautonomy, proactivity and holistic vision.strong negotiation, communication and conflict-management skills.customer-focused, flexible and willing to travel within north italy.leadership and entrepreneurial mindset.compensationsalary range: 45,000 - 65,000 eur gross annual.company car according to company policy.annual variable premio opportunity.