Customer Success Director — Strategy & Growth Leader
pLoyal Guru is seeking a Customer Success Director - Strategy Performance to lead our customer strategy with the goal of maximizing satisfaction, retention, and profitability. You will oversee Client Directors and their teams, collaborating with the COO and cross-functional leaders to align goals and execute customer-centric initiatives. /ppThis senior role requires a data-driven mindset and hands-on leadership to translate analytics into improvements in NPS and NRR. /p #J-18808-Ljbffr