Cooling Service Business Development Manager for Europe
Role
Accelerate profitable growth of the Cooling Services business (air & liquid cooling) across INTERNATIONAL (INT) Region MEA, SAM, PACIFIC, with a strong focus on Data Centers and mission‑critical environments.
Se i requisiti e l'esperienza richiesti per questo lavoro corrispondono alle sue competenze, la preghiamo di candidarsi tempestivamente.
The role drives 100% Cooling Service Adoption, maximizes CAPEX‑to‑OPEX conversion, expands lifecycle service penetration, and ensures consistent Go‑to‑Market execution across countries—especially in IG, C&SP;, Neo‑Cloud and OEM customers.
Key Responsibilities AreaBusiness Growth
- Deliver Orders, Sales, and Gross Margin targets for INT
- Build and deploy together the Region the Cooling Service Playbook by country/zone
- Cooling service 100% Adoption Rate on Greenfield projects
- Expand service penetration on the Installed Base: contracts, future digital service, spare parts, modernization.
- Increase service attach on greenfield (air & liquid cooling), adapting the tactics vs different customer business model
Go‑to‑Market & Sales Enablement
- Implement & Deploy Cooling Service GTM across Sales, Service, and Channel teams.
- Focus on strategic verticals (hyperscale, colo, OEM in particular).
- Support pricing discipline and value based positioning.
- Share best practices across countries.
Account & Opportunity Development
- Support multi country key accounts with strong commercial governance.
- Lead value storytelling (uptime, risk reduction, energy efficiency, lifecycle TCO).
- Enable high quality pursuit reviews, tenders, and retrofit/modernization programs.
Offer Adoption & Lifecycle Services
- Accelerate adoption of new Cooling Service offers (including liquid cooling frameworks).
- Standardize scopes: start up, commissioning, PM, modernization and future digital service
- Provide customer insights to Product/Engineering for offer evolution and competitiveness.
Sales Operations & Performance Management
- Ensure pipeline and weekly/monthly forecast accuracy.
- Drive quote to order excellence with Tendering, Operations, and Finance.
- Align with Service Delivery teams on readiness, quality, and customer commitments.
Customer Experience
- In collaboration with operation team, ensure contract performance, SLA adherence, and customer satisfaction.
- Support on very critical escalation.
Required Experience & Competencies
- 5+ years in B2B service sales/business development in cooling, HVAC, or data center infrastructure (with important mechanical experience)
- Proven track record in service led growth, contracts, aftermarket, modernization.
- Experience in multi country roles and matrix organizations.
- Strong commercial, technical, and executive level stakeholder management.
- Strong pipeline governance capabilities
- Problem solving
Leadership Profile
- Strong accountability and disciplined execution.
- Data‑driven mindset and results orientation.
- Ability to influence without direct authority.
- Clear, structured, and strong communication under pressure.
- Customer‑centric approach.
Key Linkages (Internal & External Networks)Internal Stakeholders
- Service VPs (Countries and Zones)
- Sales VPs and Sales Directors (IG, C&SP;, OEM, Global Accounts)
- Business Development Managers / Segment Leaders
- VP Service Operations & Country Service Directors
- Tendering / Pricing / Finance teams
- Global Service & Cooling LOBs
- Offer Management, Marketing, Engineering
External Stakeholders
- Hyperscale & Colocation providers
- OEM partners (Dell, Lenovo, others)
- Service partners & channel ecosystem
- Engineering firms, consultants, integrators
- Data Center and mission‑critical end‑users.
What we offer
- Flexibility at work;
- Exciting job in an international company, with opportunities o lead and contribute to different projects collaborating with cross-region teams;
- Special training tailored to your needs and career goals;
- Opportunity to develop based on clear career paths, to grow through experience and exposure;
- An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations;
- Global Family Leave program;
- Buoni pasto or meal at canteen;
- Shareholding plans;
- Welfare programs that can be extended to your family;
- Health insurance and Professional/extraprofessional accident insurance;
In line with our commitment to pay transparency and equal opportunities, we would like to share the salary range for this position: €63,920 to €95,880, including a collective inc
Accelerate profitable growth of the Cooling Services business (air & liquid cooling) across INTERNATIONAL (INT) Region MEA, SAM, PACIFIC, with a strong focus on Data Centers and mission‑critical environments.
Se i requisiti e l'esperienza richiesti per questo lavoro corrispondono alle sue competenze, la preghiamo di candidarsi tempestivamente.
The role drives 100% Cooling Service Adoption, maximizes CAPEX‑to‑OPEX conversion, expands lifecycle service penetration, and ensures consistent Go‑to‑Market execution across countries—especially in IG, C&SP;, Neo‑Cloud and OEM customers.
Key Responsibilities AreaBusiness Growth
- Deliver Orders, Sales, and Gross Margin targets for INT
- Build and deploy together the Region the Cooling Service Playbook by country/zone
- Cooling service 100% Adoption Rate on Greenfield projects
- Expand service penetration on the Installed Base: contracts, future digital service, spare parts, modernization.
- Increase service attach on greenfield (air & liquid cooling), adapting the tactics vs different customer business model
Go‑to‑Market & Sales Enablement
- Implement & Deploy Cooling Service GTM across Sales, Service, and Channel teams.
- Focus on strategic verticals (hyperscale, colo, OEM in particular).
- Support pricing discipline and value based positioning.
- Share best practices across countries.
Account & Opportunity Development
- Support multi country key accounts with strong commercial governance.
- Lead value storytelling (uptime, risk reduction, energy efficiency, lifecycle TCO).
- Enable high quality pursuit reviews, tenders, and retrofit/modernization programs.
Offer Adoption & Lifecycle Services
- Accelerate adoption of new Cooling Service offers (including liquid cooling frameworks).
- Standardize scopes: start up, commissioning, PM, modernization and future digital service
- Provide customer insights to Product/Engineering for offer evolution and competitiveness.
Sales Operations & Performance Management
- Ensure pipeline and weekly/monthly forecast accuracy.
- Drive quote to order excellence with Tendering, Operations, and Finance.
- Align with Service Delivery teams on readiness, quality, and customer commitments.
Customer Experience
- In collaboration with operation team, ensure contract performance, SLA adherence, and customer satisfaction.
- Support on very critical escalation.
Required Experience & Competencies
- 5+ years in B2B service sales/business development in cooling, HVAC, or data center infrastructure (with important mechanical experience)
- Proven track record in service led growth, contracts, aftermarket, modernization.
- Experience in multi country roles and matrix organizations.
- Strong commercial, technical, and executive level stakeholder management.
- Strong pipeline governance capabilities
- Problem solving
Leadership Profile
- Strong accountability and disciplined execution.
- Data‑driven mindset and results orientation.
- Ability to influence without direct authority.
- Clear, structured, and strong communication under pressure.
- Customer‑centric approach.
Key Linkages (Internal & External Networks)Internal Stakeholders
- Service VPs (Countries and Zones)
- Sales VPs and Sales Directors (IG, C&SP;, OEM, Global Accounts)
- Business Development Managers / Segment Leaders
- VP Service Operations & Country Service Directors
- Tendering / Pricing / Finance teams
- Global Service & Cooling LOBs
- Offer Management, Marketing, Engineering
External Stakeholders
- Hyperscale & Colocation providers
- OEM partners (Dell, Lenovo, others)
- Service partners & channel ecosystem
- Engineering firms, consultants, integrators
- Data Center and mission‑critical end‑users.
What we offer
- Flexibility at work;
- Exciting job in an international company, with opportunities o lead and contribute to different projects collaborating with cross-region teams;
- Special training tailored to your needs and career goals;
- Opportunity to develop based on clear career paths, to grow through experience and exposure;
- An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations;
- Global Family Leave program;
- Buoni pasto or meal at canteen;
- Shareholding plans;
- Welfare programs that can be extended to your family;
- Health insurance and Professional/extraprofessional accident insurance;
In line with our commitment to pay transparency and equal opportunities, we would like to share the salary range for this position: €63,920 to €95,880, including a collective inc