IT Factory Performance Engineer
Live Your Ambition. Lead With Impact
- As part of the IT Factory organization, you will help industrialize technology delivery across Costa. From delivery governance and KPI design to GenAI pilots and supplier performance, you will strengthen accountability and turn knowledge into reusable assets. Working with Factory leads, internal teams and technology partners, you will support a culture where evidence drives decisions.
Delivery Performance & Governance
- You will build a trusted view of IT Factory performance. By validating data from Factory teams, vendors and enterprise tools, you will create dashboards and scorecards covering predictability, lead time, quality, cost, capacity and supplier performance. With Factory leads and suppliers, you will define shared KPIs, baselines and data-quality rules,
bringing trends and deviations to recurring governance and making constraints, dependencies and risks visible.
GenAi Adoption & Value Creation
- You will identify and prioritize practical GenAI use cases across the software development lifecycle – from analysis and coding to testing and knowledge retrieval. You will help design practices, prompts, templates and reusable agents, coordinate pilots with teams and vendors, and measure their value through indicators such as time saved, cycle-time improvement and quality uplift.
Knowledge & Supplier Partne
- As part of the IT Factory organization, you will help industrialize technology delivery across Costa. From delivery governance and KPI design to GenAI pilots and supplier performance, you will strengthen accountability and turn knowledge into reusable assets. Working with Factory leads, internal teams and technology partners, you will support a culture where evidence drives decisions.
Delivery Performance & Governance
- You will build a trusted view of IT Factory performance. By validating data from Factory teams, vendors and enterprise tools, you will create dashboards and scorecards covering predictability, lead time, quality, cost, capacity and supplier performance. With Factory leads and suppliers, you will define shared KPIs, baselines and data-quality rules,
bringing trends and deviations to recurring governance and making constraints, dependencies and risks visible.
GenAi Adoption & Value Creation
- You will identify and prioritize practical GenAI use cases across the software development lifecycle – from analysis and coding to testing and knowledge retrieval. You will help design practices, prompts, templates and reusable agents, coordinate pilots with teams and vendors, and measure their value through indicators such as time saved, cycle-time improvement and quality uplift.
Knowledge & Supplier Partne