IT Facility Operator
We are looking for an IT Facility Operator to join our Local IT Infrastructure team. The IT Facility Operator supports the day-to-day operation, coordination, and monitoring of technology-enabled workplace facilities, helping ensure that the local office remains functional, efficient, safe, and ready to support business activities. Working in alignment with corporate standards and procedures, the role focuses on operational coordination, service monitoring, documentation, vendor management, and first-line assistance for workplace technology and related facility services. The position offers the opportunity to contribute to the smooth operation of the office environment through a combination of organizational, technical, and coordination activities. Key Responsibilities
- Monitor the operational status of workplace technology and shared facilities, including meeting rooms, telephony, access control systems, security systems, printers, and office equipment.
- Support routine operational checks, identify potential issues, and coordinate appropriate corrective actions with internal teams or external providers.
- Manage facility-related incidents and service requests through ServiceNow, ensuring accurate tracking, prioritization, follow-up, and escalation when necessary.
- Coordinate scheduled maintenance, technical interventions, equipment replacements, and supplier activities in collaboration with the relevant tea
- Monitor the operational status of workplace technology and shared facilities, including meeting rooms, telephony, access control systems, security systems, printers, and office equipment.
- Support routine operational checks, identify potential issues, and coordinate appropriate corrective actions with internal teams or external providers.
- Manage facility-related incidents and service requests through ServiceNow, ensuring accurate tracking, prioritization, follow-up, and escalation when necessary.
- Coordinate scheduled maintenance, technical interventions, equipment replacements, and supplier activities in collaboration with the relevant tea