IM Transcend - Program Manager, Signavio
pAt Johnson Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. /p pAs guided by Our Credo, Johnson Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson Johnson, we respect the diversity and dignity of our employees and recognize their merit. /p pJob Function: Technology Product Platform Management /p pJob Sub Function: Technical Product Management /p pJob Category: People Leader /p pAll Job Posting Locations: Beerse, Antwerp, Belgium, Latina, Italy, Little Island, Cork, Ireland /p h3Job Description /h3 h3About Innovative Medicine /h3 pOur expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at /p pTranscend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains. /p pThis program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade. /p pPlease note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): /p pUnited States - Requisition Number: R- /p pBelgium, Ireland, and Italy - Requisition Number: R- /p pCanada- Requisition Number: R- /p pNetherlands-Requisition Number-R- /p pRemember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. /p pWe are searching for the best talent for a Transcend: Signavio Program Manager! This hybrid position will be located in Latina, Italy. Alternate hybrid locations may be considered in Titusville, New Jersey; Raritan, New Jersey; Toronto, Canada; Latina, Italy; Cork, Ireland; Beerse, Belgium. Alternate locations and Remote work may be considered for the right candidate. /p pWe are seeking an experienced, hands-on Manager to lead the deployment, ongoing support,
and adoption of our Signavio process management program. This role combines technical delivery, vendor and stakeholder management, process governance, and change management to ensure Signavio enables consistent, measurable process excellence across the organization. /p h3Key Responsibilities /h3 ul liLead end-to-end deployment of Signavio (configuration, integrations, testing, cutover, and post-go-live support). /li liOwn the production stability and day-to-day support model (incident management, triage, root cause analysis, and SLA tracking). /li liPartner with process owners, IT, security, and business teams to design governance, roles, and lifecycle processes for process documentation and change. /li liConfigure and maintain platform settings, libraries, templates, process repositories, and user access controls. /li liDesign and implement integrations with core systems (ERP, identity, reporting tools) and APIs; coordinate with engineering/IT teams for secure and performant solutions. /li liDevelop and deliver training, adoption programs, playbooks, knowledge base articles, and user enablement materials. /li liManage the vendor relationship with Signavio (or program vendor), including escalation, roadmap alignment, licensing, and periodic reviews. /li liMeasure program success and report KPIs (uptake/adoption, availability, time-to-resolution, process coverage, compliance metrics). /li liDrive continuous improvement by collecting user feedback, prioritizing enhancements, and coordinating release management. /li liSupervise and coach direct reports and contractors supporting deployments, integrations, and application support. /li /ul h3Qualifications /h3 pEducation: /p ul liMinimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred /li /ul h3Experience and skills /h3 pRequired: /p ul li8 years of relevant work experience including 5 years experience leading SaaS deployment/support programs, preferably in Business Process Mapping (BPM)/process management tools. /li liDemonstrable experience with Signavio or similar process management platforms (process modeling/BPM tools). /li liStrong technical understanding of integrations (APIs, webhooks), identity and access controls, and enterprise application architecture. /li liExperience with IT service management and support practices (incident/change/problem management, SLAs). /li liProven ability to engage stakeholders and drive cross-functional change and adoption. /li liExcellent written and verbal communication; experience building training and documentation materials. /li /ul h3Preferred Qualifications /h3 ul liCertifications in BPM, ITIL, PMP/Prince2, or Agile/Scrum.
/li liExperience integrating with SAP or other ERP systems. /li liFamiliarity with process mining, RPA, or analytics tools. /li liPrior experience in regulated industries or large global organizations. /li /ul h3Other /h3 ul liRequires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful /li liMay require up to 30% domestic and international travel depending on work location and business needs /li /ul p#LI-Hybrid /p p#LI-TG2 /p pJohnson Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. /p pJohnson Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource. /p pRequired Skills: Business Process Mapping, Process Management, SaaS Deployment /p pPreferred Skills: Analytical Reasoning, Consulting, Cost Management, Creating Purpose, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Software Development Management, Strategic Supply Chain Management, Team Management /p pThe anticipated pay range for this position, in the primary posting location, is: €70,700.00 - €122,015.00 /p pThe anticipated pay ranges for additional locations are: Belgium – The anticipated base pay range for this position is EUR96,000 – EUR165,025 Ireland – The anticipated base pay range for this position is EUR85,000 – EUR146,050 /p pBenefits: In addition to base pay, we offer the following benefits*: an annual premio with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees' and companies' performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location's eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being career growth | Johnson Johnson Careers. /p p*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change. /p #J-18808-Ljbffr
and adoption of our Signavio process management program. This role combines technical delivery, vendor and stakeholder management, process governance, and change management to ensure Signavio enables consistent, measurable process excellence across the organization. /p h3Key Responsibilities /h3 ul liLead end-to-end deployment of Signavio (configuration, integrations, testing, cutover, and post-go-live support). /li liOwn the production stability and day-to-day support model (incident management, triage, root cause analysis, and SLA tracking). /li liPartner with process owners, IT, security, and business teams to design governance, roles, and lifecycle processes for process documentation and change. /li liConfigure and maintain platform settings, libraries, templates, process repositories, and user access controls. /li liDesign and implement integrations with core systems (ERP, identity, reporting tools) and APIs; coordinate with engineering/IT teams for secure and performant solutions. /li liDevelop and deliver training, adoption programs, playbooks, knowledge base articles, and user enablement materials. /li liManage the vendor relationship with Signavio (or program vendor), including escalation, roadmap alignment, licensing, and periodic reviews. /li liMeasure program success and report KPIs (uptake/adoption, availability, time-to-resolution, process coverage, compliance metrics). /li liDrive continuous improvement by collecting user feedback, prioritizing enhancements, and coordinating release management. /li liSupervise and coach direct reports and contractors supporting deployments, integrations, and application support. /li /ul h3Qualifications /h3 pEducation: /p ul liMinimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred /li /ul h3Experience and skills /h3 pRequired: /p ul li8 years of relevant work experience including 5 years experience leading SaaS deployment/support programs, preferably in Business Process Mapping (BPM)/process management tools. /li liDemonstrable experience with Signavio or similar process management platforms (process modeling/BPM tools). /li liStrong technical understanding of integrations (APIs, webhooks), identity and access controls, and enterprise application architecture. /li liExperience with IT service management and support practices (incident/change/problem management, SLAs). /li liProven ability to engage stakeholders and drive cross-functional change and adoption. /li liExcellent written and verbal communication; experience building training and documentation materials. /li /ul h3Preferred Qualifications /h3 ul liCertifications in BPM, ITIL, PMP/Prince2, or Agile/Scrum.
/li liExperience integrating with SAP or other ERP systems. /li liFamiliarity with process mining, RPA, or analytics tools. /li liPrior experience in regulated industries or large global organizations. /li /ul h3Other /h3 ul liRequires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful /li liMay require up to 30% domestic and international travel depending on work location and business needs /li /ul p#LI-Hybrid /p p#LI-TG2 /p pJohnson Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. /p pJohnson Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource. /p pRequired Skills: Business Process Mapping, Process Management, SaaS Deployment /p pPreferred Skills: Analytical Reasoning, Consulting, Cost Management, Creating Purpose, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Software Development Management, Strategic Supply Chain Management, Team Management /p pThe anticipated pay range for this position, in the primary posting location, is: €70,700.00 - €122,015.00 /p pThe anticipated pay ranges for additional locations are: Belgium – The anticipated base pay range for this position is EUR96,000 – EUR165,025 Ireland – The anticipated base pay range for this position is EUR85,000 – EUR146,050 /p pBenefits: In addition to base pay, we offer the following benefits*: an annual premio with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees' and companies' performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location's eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being career growth | Johnson Johnson Careers. /p p*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change. /p #J-18808-Ljbffr