Technical Account Manager
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world Job Title and Location Technical Account Manager Remote Location
- Milan or Rome Responsibilities
* Partner with customers to drive successful adoption and utilization of Qualys solutions.
* Own and manage renewal and upsell/new business pipeline activity for assigned accounts, developing account strategy, expansion planning, and renewal execution.
* Provide functional and technical support to customers.
* Deliver high-level and detailed sales presentations.
* Responsible for attending conferences, seminars, etc.
* Lead Quarterly and Executive Business Reviews (QBRs/EBRs), roadmap discussions, and strategic planning sessions that tie account health to expansion and renewal outcomes.
* Conduct periodic business reviews to align customer objectives with platform adoption, utilization, and business outcomes.
* Carry out technical Proof-of-Concept activities, demonstrations, and customer enablement sessions as needed.
* Respond to functional and technical elements of RFIs/RFPs.
* Work closely with key focus partners, creating joint business plans aligned with both organizations' goals.
* Qualify and progress opportunities using MEDDPICC or a similar sales qualification methodology.
* Maintain accurate visibility of customer opportunities and pipeline activity through the Company's CRM.
* Act as a customer advocate by conveying customer feedback, requirements, and enhancement requests to Product Management and Engineering teams. Qualifications
* Fluent Italian and fluent English
* Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance,
Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions.
* Knowledge in a variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley (SOX), etc.
* Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs, and when submitting reports.
* Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff.
* Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
* 5-7 years relevant experience.
* Bachelor's degree or equivalent experience.
* Excellent written and oral communication skills.
* Able to travel throughout sales territory and other locations as needed.
* Demonstrated ability to combine technical expertise with commercial judgement and work effectively against renewal, retention, growth, and quota expectations.
* Experience supporting renewals, identifying expansion opportunities, and managing customer success or account growth initiatives.
* Experience conducting customer business reviews, technical workshops, or executive-facing presentations is preferred. Company Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings. #J-18808-Ljbffr
- Milan or Rome Responsibilities
* Partner with customers to drive successful adoption and utilization of Qualys solutions.
* Own and manage renewal and upsell/new business pipeline activity for assigned accounts, developing account strategy, expansion planning, and renewal execution.
* Provide functional and technical support to customers.
* Deliver high-level and detailed sales presentations.
* Responsible for attending conferences, seminars, etc.
* Lead Quarterly and Executive Business Reviews (QBRs/EBRs), roadmap discussions, and strategic planning sessions that tie account health to expansion and renewal outcomes.
* Conduct periodic business reviews to align customer objectives with platform adoption, utilization, and business outcomes.
* Carry out technical Proof-of-Concept activities, demonstrations, and customer enablement sessions as needed.
* Respond to functional and technical elements of RFIs/RFPs.
* Work closely with key focus partners, creating joint business plans aligned with both organizations' goals.
* Qualify and progress opportunities using MEDDPICC or a similar sales qualification methodology.
* Maintain accurate visibility of customer opportunities and pipeline activity through the Company's CRM.
* Act as a customer advocate by conveying customer feedback, requirements, and enhancement requests to Product Management and Engineering teams. Qualifications
* Fluent Italian and fluent English
* Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance,
Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions.
* Knowledge in a variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley (SOX), etc.
* Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs, and when submitting reports.
* Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff.
* Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
* 5-7 years relevant experience.
* Bachelor's degree or equivalent experience.
* Excellent written and oral communication skills.
* Able to travel throughout sales territory and other locations as needed.
* Demonstrated ability to combine technical expertise with commercial judgement and work effectively against renewal, retention, growth, and quota expectations.
* Experience supporting renewals, identifying expansion opportunities, and managing customer success or account growth initiatives.
* Experience conducting customer business reviews, technical workshops, or executive-facing presentations is preferred. Company Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings. #J-18808-Ljbffr