Concierge - Guest Relations
JOBDESCRIPTION
Its11pmonthe14thofAugust.Thechiefstewofa60-metreyachtanchoredoffCaladiVolpeneedsatablefor14tomorrownight,abirthdaycakefora6-year-old,atendertransferforaguestlandinginOlbiaat7am,andwhitepeonies.Everyfloristontheislandsaysthey'resoldout.
Ifyourfirstthoughtis"Iknowwhotocall,"keepreading.
WHOWEARE
StarYachtGrouphasoperatedinPortoCervosince**.Wearealicensedmaritimeagency,trustedbysuperyachtcaptains,chefsandchiefstewardesses.Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests.WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.
THEROLE
You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.Fromcuratingbespokeshoreexcursionstosourcinghard-to-findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO
Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
Coordinatedirectlywithourin-houseprovisioningandlogisticsteamsforseamlessexecution
Managerequesttracking,confirmationsandinvoicingwithprecision
REQUIREMENTS
Experience:atleast2-3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh-endevents)
Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus
Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh-endvenues,diningandlogistics
Problem-solvingandcalmunderpressure:provenabilitytostaysharpandprecisewhenseveralyachtscallatonce.Youcansay"leaveitwithme"anddeliver
Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason
BENEFITS
Seasonalorpermanentcontract,dependingontheprofile
Competitivesalarybasedonexperience(CCNLCommerciocontract)
Mealvouchers(buonipasto)andpartialsmartworking
Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
Dailyworkwithtop-tierinternationalsuperyachts
Realcareergrowth,includingpotentialyear-roundrolesandmobilitywithourMiamioffice
Sharedstaffaccommodationprovidedforseasonalstaff
#J-***-Ljbffr
Its11pmonthe14thofAugust.Thechiefstewofa60-metreyachtanchoredoffCaladiVolpeneedsatablefor14tomorrownight,abirthdaycakefora6-year-old,atendertransferforaguestlandinginOlbiaat7am,andwhitepeonies.Everyfloristontheislandsaysthey'resoldout.
Ifyourfirstthoughtis"Iknowwhotocall,"keepreading.
WHOWEARE
StarYachtGrouphasoperatedinPortoCervosince**.Wearealicensedmaritimeagency,trustedbysuperyachtcaptains,chefsandchiefstewardesses.Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests.WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.
THEROLE
You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.Fromcuratingbespokeshoreexcursionstosourcinghard-to-findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO
Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
Coordinatedirectlywithourin-houseprovisioningandlogisticsteamsforseamlessexecution
Managerequesttracking,confirmationsandinvoicingwithprecision
REQUIREMENTS
Experience:atleast2-3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh-endevents)
Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus
Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh-endvenues,diningandlogistics
Problem-solvingandcalmunderpressure:provenabilitytostaysharpandprecisewhenseveralyachtscallatonce.Youcansay"leaveitwithme"anddeliver
Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason
BENEFITS
Seasonalorpermanentcontract,dependingontheprofile
Competitivesalarybasedonexperience(CCNLCommerciocontract)
Mealvouchers(buonipasto)andpartialsmartworking
Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
Dailyworkwithtop-tierinternationalsuperyachts
Realcareergrowth,includingpotentialyear-roundrolesandmobilitywithourMiamioffice
Sharedstaffaccommodationprovidedforseasonalstaff
#J-***-Ljbffr