Cooling Services Solution Architect
Role Manage and influence Schneider Electric’s customer service sales lifecycle (OPEX cycle) across EMEA, with a primary focus on cooling customers. Support customers throughout the sales cycle and design phase, during which end-to-end cooling service offerings are discussed and defined. Act as a trusted advisor to customers, support their digital service journey with EcoCare, and lead the definition of the most appropriate service package—including digital service offers—through continuous engagement with customers and Schneider Electric entities worldwide.
Key Responsibility Areas
Customer & Strategic Account Engagement
- Build and maintain strong relationships with local Service and Secure Power sales teams to effectively support global strategic accounts, including internet giants, colocation providers,
service providers, and customers involved in large-scale projects.
- Act as the main point of contact for service requirements and the Cooling Services value proposition for local Schneider Electric teams and customers, as needed.
- Support local and regional Schneider Electric teams in developing trusted-advisor relationships with existing VIP customers and applying the same approach to prospective customers.
- Engage directly with customers through face-to-face discussions and site visits, in support of local and regional Schneider Electric teams.
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Key Responsibility Areas
Customer & Strategic Account Engagement
- Build and maintain strong relationships with local Service and Secure Power sales teams to effectively support global strategic accounts, including internet giants, colocation providers,
service providers, and customers involved in large-scale projects.
- Act as the main point of contact for service requirements and the Cooling Services value proposition for local Schneider Electric teams and customers, as needed.
- Support local and regional Schneider Electric teams in developing trusted-advisor relationships with existing VIP customers and applying the same approach to prospective customers.
- Engage directly with customers through face-to-face discussions and site visits, in support of local and regional Schneider Electric teams.
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