Sales Support Specialist- 12 month contract
Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Avrai la possibilità di assumere un un ruolo di leadership, sarai supportato nella tua crescita e sarai orgoglioso dell'impatto che creeremo insieme. Unisciti a noi per contribuire a far funzionare ciò che fa funzionare il mondo. Questa posizione risponde a: Sales Excellence Your role and responsibilities : In this role, you will have the opportunity to be responsible for the precise and timely administration of pre-sale customer requests to support well-informed customer decisions. Each day, you will support with the adaption and implementation of the sales support strategy for a designated area, in line with the global support strategy.
You will also showcase your skill by escalating to ensure timely resolution, as needed. The work model for the role is: Hybrid #Linkedin-Hybrid You will be mainly accountable for:
- Customer Journey Analysis and Optimization: Map and assess existing customer journeys across countries, identifying pain points, process inefficiencies, and opportunities to improve the customer experience and sales effectiveness.
- Process Harmonization and Standardization: Support the definition and implementation of common processes, guidelines, and ways of working across countries, balancing global co]]>
You will also showcase your skill by escalating to ensure timely resolution, as needed. The work model for the role is: Hybrid #Linkedin-Hybrid You will be mainly accountable for:
- Customer Journey Analysis and Optimization: Map and assess existing customer journeys across countries, identifying pain points, process inefficiencies, and opportunities to improve the customer experience and sales effectiveness.
- Process Harmonization and Standardization: Support the definition and implementation of common processes, guidelines, and ways of working across countries, balancing global co]]>