Technical Employee Am Automatic Machines Published: 21/03/2025
AM Automatic Machines is looking for a Technical Support Employee to strengthen our assistance team.
Responsibilities:
Provide remote support to field technicians for fault resolution Assist in configuration changes and explain product functionalities Analyze technical issues remotely Open service tickets to report malfunctions
Requirements:
Experience : At least 5 years in a similar role (technical support and maintenance)
Skills:
Basic knowledge of electronics and IT Strong planning skills and ability to work toward objectives High learning aptitude
Preferred:
basic knowledge of data networks
Soft Skills:
Goal-oriented and flexible Excellent communication and interpersonal skills Problem-solving and proactive attitude What we offer: Initial training on our products Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico)
Location:
Brescia or nearby province
Working Hours: Full-time Monday to Friday Contract Type: Company cafeteria
Additional Compensation: Performance premio Overtime pay Thirteenth-month salary
Experience:
Technical Support Employee: 3 years (preferred)
Responsibilities:
Provide remote support to field technicians for fault resolution Assist in configuration changes and explain product functionalities Analyze technical issues remotely Open service tickets to report malfunctions
Requirements:
Experience : At least 5 years in a similar role (technical support and maintenance)
Skills:
Basic knowledge of electronics and IT Strong planning skills and ability to work toward objectives High learning aptitude
Preferred:
basic knowledge of data networks
Soft Skills:
Goal-oriented and flexible Excellent communication and interpersonal skills Problem-solving and proactive attitude What we offer: Initial training on our products Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico)
Location:
Brescia or nearby province
Working Hours: Full-time Monday to Friday Contract Type: Company cafeteria
Additional Compensation: Performance premio Overtime pay Thirteenth-month salary
Experience:
Technical Support Employee: 3 years (preferred)