Guest Relations - Intern

Pubblicato il 30-10-2026 · Hotel La Palma · Isola di Capri

Hotel La Palma- Capri's first hotel, built in ****, currently being transformed into an elegant and exclusive 50-room-and-suite hotel.
Located mere steps from the famous Piazzetta, it will comprise a newly built pool deck, a spa and a high-fashion boutique.
Starting from the **** season Hotel La Palma has partnered withCasa Tuato create a distinctive collection of dining experiences.
At the heart of this collaboration are Casa Tua, the signature restaurant; Fuoco by Casa Tua, the rooftop restaurant and bar; and Mare by Casa Tua, the seaside restaurant and beach club.
Hotel La Palmainvites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.
Missions: The Guest Relations Intern supports the team in delivering memorable and personalized experiences throughout the guest journey.
This internship provides a unique opportunity to gain exposure to luxury hospitality standards while learning how to anticipate guest needs, build meaningful guest relationships, and contribute to creating exceptional experiences that reflect the hotel's service philosophy.
Working alongside experienced hospitality professionals, the Guest Relations Intern assists in ensuring that every interaction is handled with warmth, professionalism, and attention to detail, helping to create a welcoming and engaging environment for guests from around the world.
Profile: The ideal candidate is enthusiastic, curious, and passionate about luxury hospitality and guest experience.
The Guest Relations Intern demonstrates a genuine interest in understanding guest preferences and learning how personalized service contributes to overall guest satisfaction.
The role offers valuable exposure to guest engagement, service excellence, and cross-department collaboration, providing a strong foundation for a future career in hospitality.




The successful candidate possesses strong interpersonal skills, emotional intelligence, and a positive attitude, together with a willingness to learn and develop within a dynamic and multicultural environment.
A natural sense of hospitality, attention to detail, adaptability, and the ability to build rapport with people from different cultures are key qualities for success in this position.
Advanced English is required to communicate confidently and effectively with our international guests, develop meaningful interactions, and gain valuable experience in delivering personalized service within a luxury hospitality environment.
Benefits: A healthy work-life balance is guaranteed to allow you to fully enjoy your time both at work and in one of the world's most beautiful destinations.
We offer shared staff accommodation options including kitchen & laundry services, designed to make your relocation and stay as comfortable as possible.
We also offer a free staff canteen.
We are committed to creating an environment where our team members can thrive professionally while maintaining their personal well-being.
Oetker Hotelsare true masterpieces located in the world's most desirable destinations.
Each property is a landmark and a timeless icon of elegance.
With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in ****.
The collection includesLe Bristol Paris,Brenners Park-Hotel & Spain Baden-Baden,Hôtel du Cap-Eden-Rocin Antibes,Château Saint-Martin & Spain Vence,The Lanesboroughin London,L'Apogée Courchevel,Eden Rock-St Barths,Jumby Bay Islandin Antigua,Palácio Tangaráin São Paulo,Hotel La Palmain Capri,The Vineta Hotelin Palm Beach, and more than 150 private villas around the globe.
In ****, a new masterpiece will be opening inSaint-Tropez.
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