Customer Service & SLA Delivery Manager
IDEMIA Group’s IDEMIA Secure Transactions division is seeking a Customer Service Manager for its Milan area, with responsibilities to lead the Customer Service Team and oversee the full order-to-delivery process for key banking industry customers.
You will collaborate with internal departments to deliver service excellence, manage contract delivery, and drive revenue growth while maintaining data accuracy and customer satisfaction.
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You will collaborate with internal departments to deliver service excellence, manage contract delivery, and drive revenue growth while maintaining data accuracy and customer satisfaction.
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