Concierge - Guest Relations
JOBDESCRIPTION
Its11pmonthe14thof August.
Thechiefstewofa60-metreyachtanchoredoff Caladi Volpeneedsatablefor14tomorrownight,abirthdaycakefora6-year-old,atendertransferforaguestlandingin Olbiaat7am,andwhitepeonies.
Everyfloristontheislandsaysthey'resoldout.
Ifyourfirstthoughtis"Iknowwhotocall,"keepreading.
WHOWEARE
Star Yacht Grouphasoperatedin Porto Cervosince****.
Wearealicensedmaritimeagency,trustedbysuperyachtcaptains,chefsandchiefstewardesses.
Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesfor VIPguests.
Withofficesin Porto Cervo, Olbia,and Miami Beach,wedeliverseamlessserviceacrossthe Mediterraneanandbeyond.
THEROLE
You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.
Fromcuratingbespokeshoreexcursionstosourcinghard-to-findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO
Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
Coordinatedirectlywithourin-houseprovisioningandlogisticsteamsforseamlessexecution
Managerequesttracking,confirmationsandinvoicingwithprecision
REQUIREMENTS
Experience:atleast2-3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge, Les Clefsd'Or,privateaviationorhigh-endevents)
Languages:fluent Englishand Italian;athirdlanguagesuchas Frenchor Spanishisastrongplus
Localknowledge:deepunderstandingofthe Costa Smeraldaand Sardinia'shigh-endvenues,diningandlogistics
Problem-solvingandcalmunderpressure:provenabilitytostaysharpandprecisewhenseveralyachtscallatonce.
Youcansay"leaveitwithme"anddeliver
Licenceandavailability:validdrivinglicence(Patente B)andfullavailabilitythroughoutthepeaksummerseason
BENEFITS
Seasonalorpermanentcontract,dependingontheprofile
Competitivesalarybasedonexperience(CCNLCommerciocontract)
Mealvouchers(buonipasto)andpartialsmartworking
Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
Dailyworkwithtop-tierinternationalsuperyachts
Realcareergrowth,includingpotentialyear-roundrolesandmobilitywithour Miamioffice
Sharedstaffaccommodationprovidedforseasonalstaff
#J-*****-Ljbffr
Its11pmonthe14thof August.
Thechiefstewofa60-metreyachtanchoredoff Caladi Volpeneedsatablefor14tomorrownight,abirthdaycakefora6-year-old,atendertransferforaguestlandingin Olbiaat7am,andwhitepeonies.
Everyfloristontheislandsaysthey'resoldout.
Ifyourfirstthoughtis"Iknowwhotocall,"keepreading.
WHOWEARE
Star Yacht Grouphasoperatedin Porto Cervosince****.
Wearealicensedmaritimeagency,trustedbysuperyachtcaptains,chefsandchiefstewardesses.
Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesfor VIPguests.
Withofficesin Porto Cervo, Olbia,and Miami Beach,wedeliverseamlessserviceacrossthe Mediterraneanandbeyond.
THEROLE
You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.
Fromcuratingbespokeshoreexcursionstosourcinghard-to-findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO
Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
Coordinatedirectlywithourin-houseprovisioningandlogisticsteamsforseamlessexecution
Managerequesttracking,confirmationsandinvoicingwithprecision
REQUIREMENTS
Experience:atleast2-3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge, Les Clefsd'Or,privateaviationorhigh-endevents)
Languages:fluent Englishand Italian;athirdlanguagesuchas Frenchor Spanishisastrongplus
Localknowledge:deepunderstandingofthe Costa Smeraldaand Sardinia'shigh-endvenues,diningandlogistics
Problem-solvingandcalmunderpressure:provenabilitytostaysharpandprecisewhenseveralyachtscallatonce.
Youcansay"leaveitwithme"anddeliver
Licenceandavailability:validdrivinglicence(Patente B)andfullavailabilitythroughoutthepeaksummerseason
BENEFITS
Seasonalorpermanentcontract,dependingontheprofile
Competitivesalarybasedonexperience(CCNLCommerciocontract)
Mealvouchers(buonipasto)andpartialsmartworking
Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
Dailyworkwithtop-tierinternationalsuperyachts
Realcareergrowth,includingpotentialyear-roundrolesandmobilitywithour Miamioffice
Sharedstaffaccommodationprovidedforseasonalstaff
#J-*****-Ljbffr