Quality Experience & Complaints Analyst - Global Support
Vertiv Co in Tognana, Italy seeks a Quality Customer Experience and Complaints Analyst to support new products during market introduction, acting as the contact between NPDI teams to ensure efficient resolution of customer cases.
The role covers providing technical support, managing cases from opening to resolution, conducting root cause analyses, and contributing to product quality improvements with QA, R&D; and manufacturing.
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The role covers providing technical support, managing cases from opening to resolution, conducting root cause analyses, and contributing to product quality improvements with QA, R&D; and manufacturing.
#J-18808-Ljbffr