Guest Experience Agent — Front Desk & VIP Service
Meliá Hotels International in Italy is seeking a front desk professional to deliver exceptional guest service, personalize interactions, and manage guest profiles. You will support upselling efforts and ensure accurate billing during check-in/check-out processes, while maintaining high standards of hospitality.
Requirements include a university degree or vocational training in tourism or hotel management, advanced English (third language a plus), and at least 1 year of customer service
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Requirements include a university degree or vocational training in tourism or hotel management, advanced English (third language a plus), and at least 1 year of customer service
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