Guest Experience Lead: Front Office & Service Excellence
Sheraton Milan is seeking a Guest Experience Leader to oversee Front Office operations during the assigned shift and ensure a consistently high standard of service across all stages of the guest stay.
You will lead the day-to-day activities, support the Front Office team, handle guest requests and complaints, and collaborate with all hotel departments to deliver a seamless, personalized experience. English required; additional languages a plus.
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You will lead the day-to-day activities, support the Front Office team, handle guest requests and complaints, and collaborate with all hotel departments to deliver a seamless, personalized experience. English required; additional languages a plus.
#J-18808-Ljbffr