Global Training & Knowledge Leader
pBonprix S.R.L. in Italy seeks an international Training Knowledge Management leader to design and implement a global framework that governs training, knowledge access, and performance KPIs. /ppYou will translate local standards into scalable processes, drive improvements in agent performance and FCR, and align programs across France, Germany, Italy and Poland. Collaboration with cross-functional teams and adoption of AI-driven learning solutions are key. /p #J-18808-Ljbffr