Training Sales Area Manager
Training Sales Area Manager
Role and Responsibilities:
Develop sales for Training & Personnel Certification services in accordance with DNV policies, procedures and guidelines.
The role is responsible for identifying clients’ training needs, achieving assigned sales targets across public training, in-house training and Personnel Certification services and collaborating with other functions within the Training & Personnel Certification Team.
Main responsibilities include but not limited to:
- Analyze the market to understand trends, the general outlook, development opportunities, potential customers and competitors’ strategies
- Identify clients’ training needs and provide suitable training solutions accordingly
- Prepare, negotiate and close offers for Public and In-house Training and Personnel Certification services
- Ensure the achievement of assigned individual sales targets
- Contribute to the achievement of the Unit’s overall sales targets
- Support and collaborate closely with other functions within the Training & Personnel Certification Team
- Dedicate at least 60% of weekly activities to contacting, meeting, calling and visiting prospects, customers and channels
- Implement sales actions aimed at developing both prospects and existing customers
- Provide Customer Care with complete and accurate information, in line with data quality requirements, for quote preparation
- Follow up on requests and opportunities coming from the website and generated by Marcom activities and provide the necessary input for tracking purposes
- Ensure DNV visibility, strengthen customer loyalty and collect customer feedback, contributing to overall customer satisfaction
- Provide input and relevant information for forecasting, Tactical Plans, KPIs and target-setting processes
- Conduct all sales activities in a way that safeguards DNV’s brand reputation and integrity and is aligned with DNV’s objectives, values and vision
- Comply with the Country Pricing Policy and quote approval process, in accordance with the Chart of Authority and the ABC Model
- Contribute to the development and maintenance of a network of channels, including partners, consultants, advisory companies, freelance auditors and associations, with the aim of supporting lead-generation activities
- Maintain customer loyalty and develop cross-selling opportunities in coordination with other DNV departments.
Role and Responsibilities:
Develop sales for Training & Personnel Certification services in accordance with DNV policies, procedures and guidelines.
The role is responsible for identifying clients’ training needs, achieving assigned sales targets across public training, in-house training and Personnel Certification services and collaborating with other functions within the Training & Personnel Certification Team.
Main responsibilities include but not limited to:
- Analyze the market to understand trends, the general outlook, development opportunities, potential customers and competitors’ strategies
- Identify clients’ training needs and provide suitable training solutions accordingly
- Prepare, negotiate and close offers for Public and In-house Training and Personnel Certification services
- Ensure the achievement of assigned individual sales targets
- Contribute to the achievement of the Unit’s overall sales targets
- Support and collaborate closely with other functions within the Training & Personnel Certification Team
- Dedicate at least 60% of weekly activities to contacting, meeting, calling and visiting prospects, customers and channels
- Implement sales actions aimed at developing both prospects and existing customers
- Provide Customer Care with complete and accurate information, in line with data quality requirements, for quote preparation
- Follow up on requests and opportunities coming from the website and generated by Marcom activities and provide the necessary input for tracking purposes
- Ensure DNV visibility, strengthen customer loyalty and collect customer feedback, contributing to overall customer satisfaction
- Provide input and relevant information for forecasting, Tactical Plans, KPIs and target-setting processes
- Conduct all sales activities in a way that safeguards DNV’s brand reputation and integrity and is aligned with DNV’s objectives, values and vision
- Comply with the Country Pricing Policy and quote approval process, in accordance with the Chart of Authority and the ABC Model
- Contribute to the development and maintenance of a network of channels, including partners, consultants, advisory companies, freelance auditors and associations, with the aim of supporting lead-generation activities
- Maintain customer loyalty and develop cross-selling opportunities in coordination with other DNV departments.