Digital Project Manager
OverviewAs a Digital Project Manager, you will drive complex digital initiatives across channels, aligning business, design, and tech teams to deliver superior customer experiences. You will connect business stakeholders, UX/UI, and external partners to ensure cohesive solutions and timely delivery. You’ll manage scope, risks, and governance while shaping the digital ecosystem to support strategic priorities. This role offers impact across global teams in a fast-paced, cross-functional environment.
Retribuzione / Benefits
Compensation package range: 42,000 to 50,000 € grossCCNL CommercioCorporate Welfare Servicesequal opportunity employerdiversity and inclusion commitment
Responsabilità
Lead end-to-end delivery of complex digital projects ensuring alignment with objectives, timelines, budgets, and qualityDrive initiatives from strategy through design, development, testing, and go-liveDefine scope, milestones, roadmaps, and delivery plans across business, design, and tech teamsGovern project activities including planning, prioritization, reporting, risk management, and stakeholder communicationCoordinate cross-functional teams across Digital, IT, E-commerce, Marketing, CRM, Retail and external partnersServe as a business counterpart for UX/UI and creative teams to align requirements with customer needsEnsure consistency across customer journeys and touchpoints for a seamless user experienceManage relationships with external agencies, tech vendors,
and strategic partnersFacilitate requirements gathering and translate business needs into actionable plans and deliverablesIdentify dependencies, risks, and issues, driving mitigation and informed decisionsMonitor performance via KPIs and reporting frameworks to foster continuous improvementSupport budget monitoring and vendor management in line with objectives and investmentsContribute to evolving PM practices, tools, and governance processes within Digital Experience
Requisiti fondamentali
Bachelor's or Master's degree, or equivalent professional experience5+ years in digital project management in international cross-functional environmentsProven track record leading complex, multi-stakeholder projects with external partnersStrong understanding of digital customer experience, product delivery, and omnichannel ecosystemsUnderstanding of UX/UI and journey design with ability to collaborate with design teamsKnowledge of Agile, Waterfall, or hybrid PM methodologiesAbility to translate business/technical topics into clear recommendationsStrong analytical, organizational, and problem-solving skillsExcellent communication, presentation, and stakeholder management skillsFluent in English and ItalianExperience with Jira, Confluence, or similar tools is a plusProactive and hands-onStrategic thinking balanced with operational executionCollaborative and cross-functional mindsetProject management methodologies (Agile, Waterfall, or hybrid)UX/UI understanding and collaboration with design teamsKPI tracking and performance reporting
Retribuzione / Benefits
Compensation package range: 42,000 to 50,000 € grossCCNL CommercioCorporate Welfare Servicesequal opportunity employerdiversity and inclusion commitment
Responsabilità
Lead end-to-end delivery of complex digital projects ensuring alignment with objectives, timelines, budgets, and qualityDrive initiatives from strategy through design, development, testing, and go-liveDefine scope, milestones, roadmaps, and delivery plans across business, design, and tech teamsGovern project activities including planning, prioritization, reporting, risk management, and stakeholder communicationCoordinate cross-functional teams across Digital, IT, E-commerce, Marketing, CRM, Retail and external partnersServe as a business counterpart for UX/UI and creative teams to align requirements with customer needsEnsure consistency across customer journeys and touchpoints for a seamless user experienceManage relationships with external agencies, tech vendors,
and strategic partnersFacilitate requirements gathering and translate business needs into actionable plans and deliverablesIdentify dependencies, risks, and issues, driving mitigation and informed decisionsMonitor performance via KPIs and reporting frameworks to foster continuous improvementSupport budget monitoring and vendor management in line with objectives and investmentsContribute to evolving PM practices, tools, and governance processes within Digital Experience
Requisiti fondamentali
Bachelor's or Master's degree, or equivalent professional experience5+ years in digital project management in international cross-functional environmentsProven track record leading complex, multi-stakeholder projects with external partnersStrong understanding of digital customer experience, product delivery, and omnichannel ecosystemsUnderstanding of UX/UI and journey design with ability to collaborate with design teamsKnowledge of Agile, Waterfall, or hybrid PM methodologiesAbility to translate business/technical topics into clear recommendationsStrong analytical, organizational, and problem-solving skillsExcellent communication, presentation, and stakeholder management skillsFluent in English and ItalianExperience with Jira, Confluence, or similar tools is a plusProactive and hands-onStrategic thinking balanced with operational executionCollaborative and cross-functional mindsetProject management methodologies (Agile, Waterfall, or hybrid)UX/UI understanding and collaboration with design teamsKPI tracking and performance reporting