Head of IT Operations
OverviewAs Head of IT Operations, you will lead global IT infrastructure and services to ensure reliability, security, and scalability. You will manage cross‑regional teams and strategic technology partners, driving continuous service improvement and operational excellence. You’ll align IT operations with strategic objectives while shaping a modern, resilient enterprise IT environment. This high‑visibility leadership role offers a chance to impact global technology strategy and performance.
Retribuzione / Benefits
bonusbenefitshybrid work arrangement
Responsabilità
Lead IT Operations and Infrastructure globally and mentor teamsEnsure high availability, performance, and security of enterprise IT servicesManage hybrid on‑premise, private cloud, and public cloud environmentsOversee networking, cloud services, endpoint management, identity,
and cybersecurity operationsDrive service improvement and operational excellenceManage external vendors against SLAsEstablish Incident, Problem, Change, and Service Management processesSupport Business Continuity and Disaster Recovery initiativesCollaborate with stakeholders to align IT operations with strategic objectives
Requisiti fondamentali
Proven leadership in IT Operations, Infrastructure Management, or Service DeliveryExperience managing technical teams and external providersStrong background in enterprise IT and operational governanceExperience with ITIL-based service managementExcellent stakeholder management and communication skillsStrong analytical and problem-solving capabilitiesFluent Englishstakeholder managementcommunicationanalytical thinkingMicrosoft AzureMicrosoft 365Active Directory & Microsoft Entra ID
Retribuzione / Benefits
bonusbenefitshybrid work arrangement
Responsabilità
Lead IT Operations and Infrastructure globally and mentor teamsEnsure high availability, performance, and security of enterprise IT servicesManage hybrid on‑premise, private cloud, and public cloud environmentsOversee networking, cloud services, endpoint management, identity,
and cybersecurity operationsDrive service improvement and operational excellenceManage external vendors against SLAsEstablish Incident, Problem, Change, and Service Management processesSupport Business Continuity and Disaster Recovery initiativesCollaborate with stakeholders to align IT operations with strategic objectives
Requisiti fondamentali
Proven leadership in IT Operations, Infrastructure Management, or Service DeliveryExperience managing technical teams and external providersStrong background in enterprise IT and operational governanceExperience with ITIL-based service managementExcellent stakeholder management and communication skillsStrong analytical and problem-solving capabilitiesFluent Englishstakeholder managementcommunicationanalytical thinkingMicrosoft AzureMicrosoft 365Active Directory & Microsoft Entra ID