Concierge - guest relations

Pubblicato il 01-11-2026 · Star Yacht Group · Arzachena

Luogo di lavoro: Arzachena
JOBDESCRIPTION

It's11pmonthe14thof August. Thechiefstewofa60-metreyachtanchoredoff Caladi Volpeneedsatablefor14tomorrownight,abirthdaycakefora6-year-old,atendertransferforaguestlandingin Olbiaat7am,andwhitepeonies. Everyfloristontheislandsaysthey'resoldout.

Ifyourfirstthoughtis"Iknowwhotocall,"keepreading.

WHOWEARE

,trustedbysuperyachtcaptains,chefsandchiefstewardesses. Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests. Withofficesin Porto Cervo,Olbia,and Miami Beach,wedeliverseamlessserviceacrossthe Mediterraneanandbeyond.

THEROLE

You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex. Fromcuratingbespokeshoreexcursionstosourcinghard-to-findluxuryitemsovernight,youwillensureunmatchedservicestandards.

WHATYOU'LLDO

- Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
- Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
- Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
- Coordinatedirectlywithourin-houseprovisioningandlogisticsteamsforseamlessexecution




- Managerequesttracking,confirmationsandinvoicingwithprecision

REQUIREMENTS

- Experience:atleast2-3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,Les Clefsd'Or,privateaviationorhigh-endevents)
- Languages:fluent Englishand Italian;athirdlanguagesuchas Frenchor Spanishisastrongplus
- Localknowledge:deepunderstandingofthe Costa Smeraldaand Sardinia'shigh-endvenues,diningandlogistics
- Problem-solvingandcalmunderpressure:"leaveitwithme"anddeliver
- Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason

BENEFITS

- Seasonalorpermanentcontract,dependingontheprofile
- Competitivesalarybasedonexperience(CCNLCommerciocontract)
- Mealvouchers(buonipasto)andpartialsmartworking
- Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
- Dailyworkwithtop-tierinternationalsuperyachts
- Realcareergrowth,includingpotentialyear-roundrolesandmobilitywithour Miamioffice
- Sharedstaffaccommodationprovidedforseasonalstaff

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