OTD Specialist
Overview In this role you will manage end-to-end order operations for a cluster of customers, ensuring smooth order flows from entry to delivery and supporting logistics, data maintenance, and claim processes. You will collaborate with cross-functional teams to optimize processes and reporting, contributing to Haier Europe’s growth objectives. The position emphasizes user-centric, Agile collaboration within a fast-paced environment. This is an opportunity to shape order execution and customer experience in the European market. Responsabilità
* Manage customer end-to-end and streamline overall order flow from entry to delivery
* Handle sales condition entry and updates
* Maintain customer master data and related records
* Coordinate logistic activities including Direct Deliveries and Booking slot management
* Oversee claim management and associated credit/debit note flows
* Perform flow analysis and drive projects related to order-to-cash processes Requisiti fondamentali
* 3–5 years' experience in a similar role in a modern and structured company
* Fluent Italian
* Bachelor in Economics or related field
* Strong SAP knowledge
* Good knowledge of Microsoft Excel; also proficient in Word and PowerPoint
* Experience with BI and reporting systems; ability to create reports and presentations
* Strong team player
* ability to work in a fast-paced, changing environment
* proactive, self-driven mindset
* Business intelligence and reporting systems
* Microsoft Excel
* Microsoft Word
* Manage customer end-to-end and streamline overall order flow from entry to delivery
* Handle sales condition entry and updates
* Maintain customer master data and related records
* Coordinate logistic activities including Direct Deliveries and Booking slot management
* Oversee claim management and associated credit/debit note flows
* Perform flow analysis and drive projects related to order-to-cash processes Requisiti fondamentali
* 3–5 years' experience in a similar role in a modern and structured company
* Fluent Italian
* Bachelor in Economics or related field
* Strong SAP knowledge
* Good knowledge of Microsoft Excel; also proficient in Word and PowerPoint
* Experience with BI and reporting systems; ability to create reports and presentations
* Strong team player
* ability to work in a fast-paced, changing environment
* proactive, self-driven mindset
* Business intelligence and reporting systems
* Microsoft Excel
* Microsoft Word