ServiceNow Architect
Work with customers across executive, platform owner, enterprise architects, and development teams during selling, structuring, and implementation
Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members
Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB)
Develop relationships with CoE and business leaders to understand ServiceNow's role in digital transformation
Translate business goals and outcomes into customer roadmap and architectural blueprints
Engage with Enterprise Architects to position ServiceNow as the digital transformation platform standard
Manage technical governance and delivery operating model
Ensure instance health by reducing technical debt and aligning to ServiceNow leading practices
Support the sales effort by scoping and estimating the engagement and change orders
Be an active contributor of leading practices and expertise related to the ServiceNow platform
Qualifications: 8+ years of progressive experience in professional services or equivalent
Demonstrated management consulting experience
Creativity with comfort running programs independently xpavfwm within a startup-paced environment
Success driving complex issues through analysis and resolution
Industry domain expertise, enterprise architecture experience
Large program experience leading architecture and design, cloud application technology experience
Experience leveraging or integrating AI into work processes, decision-making, or problem-solving
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Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members
Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB)
Develop relationships with CoE and business leaders to understand ServiceNow's role in digital transformation
Translate business goals and outcomes into customer roadmap and architectural blueprints
Engage with Enterprise Architects to position ServiceNow as the digital transformation platform standard
Manage technical governance and delivery operating model
Ensure instance health by reducing technical debt and aligning to ServiceNow leading practices
Support the sales effort by scoping and estimating the engagement and change orders
Be an active contributor of leading practices and expertise related to the ServiceNow platform
Qualifications: 8+ years of progressive experience in professional services or equivalent
Demonstrated management consulting experience
Creativity with comfort running programs independently xpavfwm within a startup-paced environment
Success driving complex issues through analysis and resolution
Industry domain expertise, enterprise architecture experience
Large program experience leading architecture and design, cloud application technology experience
Experience leveraging or integrating AI into work processes, decision-making, or problem-solving
#J-18808-Ljbffr