Front Office Agent
POSITION SUMMARY
The resource will be part of the Front Office department and will perform the following tasks:
Welcoming customers Assigning rooms Providing information or assistance to customers Managing reservations Receiving and handling customer complaints Analyzing and identifying customer needs Receiving and sorting phone calls Filling out forms and documents Contacting the various departments
The resource will be part of the Front Office department and will perform the following tasks:
Welcoming customers Assigning rooms Providing information or assistance to customers Managing reservations Receiving and handling customer complaints Analyzing and identifying customer needs Receiving and sorting phone calls Filling out forms and documents Contacting the various departments