Services Sales Engineer
Overview
As Outside Services Sales Representative you will grow service revenue by managing relationships with customers possessing qualified installed bases, promoting UPS and cooling services, from start-up to digital offerings. You will educate customers on pricing, drive demand, and expand Service Plans while aligning with cross-functional teams to optimize margins. The role blends technical insight with strategic account management in a global, values‑driven company.
Retribuzione / Benefits
- Permanent contract and company car
- Flexibility at work
- International exposure and cross-region projects
- Special training tailored to your needs and career goals
- Global Family Leave program
- Health insurance and accident insurance
Responsabilità
- Initiate contact and build relationships with customers to identify opportunities
- Educate customers on SE products/services, emphasizing recurring and digital offers
- Increase Service Plans revenue and manage service orders and delivery
- Manage sales funnel and forecasts using BridgeFrontOffice (Salesforce.com)
- Provide tender inputs, proposals, and market analysis to support sales
- Monitor margins and escalate opportunities below thresholds via DOA process
- Collaborate with Inside Service Sales and BU account managers to maximize opportunities
- Feed Field Services Marketing with customer needs and installed base data
- Coordinate or attend trade shows and seminars as needed
- Provide timely performance reports and field service analyses
Requisiti fondamentali
- Solid technical sales experience (≥5 years)
- Experience with UPS, network architecture, datacenter and cooling systems (nice to have)
- Account management skills and ability to build durable customer relationships
- Ability to leverage technology and influence stakeholders
- Active listening and proactive prospecting and networking
- Strong verbal and written communication with C-level customers
- Proficiency in Microsoft Office and ERP/CRM tools
- Experience with Salesforce.com and related sales tools (BridgeFrontOffice)
- Active listening
- Energetic and proactive
- Excellent communication skills (verbal and written)
- Uninterruptible power supply (UPS)
- Network architecture
- Datacenter cooling systems
As Outside Services Sales Representative you will grow service revenue by managing relationships with customers possessing qualified installed bases, promoting UPS and cooling services, from start-up to digital offerings. You will educate customers on pricing, drive demand, and expand Service Plans while aligning with cross-functional teams to optimize margins. The role blends technical insight with strategic account management in a global, values‑driven company.
Retribuzione / Benefits
- Permanent contract and company car
- Flexibility at work
- International exposure and cross-region projects
- Special training tailored to your needs and career goals
- Global Family Leave program
- Health insurance and accident insurance
Responsabilità
- Initiate contact and build relationships with customers to identify opportunities
- Educate customers on SE products/services, emphasizing recurring and digital offers
- Increase Service Plans revenue and manage service orders and delivery
- Manage sales funnel and forecasts using BridgeFrontOffice (Salesforce.com)
- Provide tender inputs, proposals, and market analysis to support sales
- Monitor margins and escalate opportunities below thresholds via DOA process
- Collaborate with Inside Service Sales and BU account managers to maximize opportunities
- Feed Field Services Marketing with customer needs and installed base data
- Coordinate or attend trade shows and seminars as needed
- Provide timely performance reports and field service analyses
Requisiti fondamentali
- Solid technical sales experience (≥5 years)
- Experience with UPS, network architecture, datacenter and cooling systems (nice to have)
- Account management skills and ability to build durable customer relationships
- Ability to leverage technology and influence stakeholders
- Active listening and proactive prospecting and networking
- Strong verbal and written communication with C-level customers
- Proficiency in Microsoft Office and ERP/CRM tools
- Experience with Salesforce.com and related sales tools (BridgeFrontOffice)
- Active listening
- Energetic and proactive
- Excellent communication skills (verbal and written)
- Uninterruptible power supply (UPS)
- Network architecture
- Datacenter cooling systems