Customer Success
Axcelis Technologies in Agrate, Italy seeks a Customer Service Representative to contact customers before and/or after sales by phone, email, chat or social media. You will support the sales team by maintaining positive client relations using CRM to help drive service and revenue.
The role may involve pre-sale and post-sale activities, coordinating with other departments to meet service goals, and reporting equipment failures to management.
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The role may involve pre-sale and post-sale activities, coordinating with other departments to meet service goals, and reporting equipment failures to management.
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