Programme Manager, remote working
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Technology Product & Platform Management Technical Product Management Job Category: People Leader About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements.
R-072616 R-072110 R-072610 Netherlands-Requisition Number-R-107016 Signavio Program Manager This hybrid position will be located in Latina, Italy. Alternate hybrid locations may be considered in Titusville, New Jersey; Raritan, New Jersey; Alternate locations and Remote work may be considered for the right candidate. We are seeking an experienced, hands-on Manager to lead the deployment, ongoing support, and adoption of our Signavio process management program. This role combines technical delivery, vendor and stakeholder management, process governance, and change management to ensure Signavio enables consistent, measurable process excellence across the organization. Lead end-to-end deployment of Signavio (configuration, integrations, testing, cutover, and post-go-live support). Own the production stability and day-to-day support model (incident management, triage, root cause analysis, and SLA tracking). Partner with process owners, IT, security, and business teams to design governance, roles, and lifecycle processes for process documentation and change. Configure and maintain platform settings, libraries, templates, process repositories, and user access controls. Design and implement integrations with core systems (ERP, identity, reporting tools) and APIs; coordinate with engineering/IT teams for secure and performant solutions. Develop and deliver training, adoption programs, playbooks, knowledge base articles, and user enablement materials.
Manage the vendor relationship with Signavio (or program vendor), including escalation, roadmap alignment, licensing, and periodic reviews. Measure program success and report KPIs (uptake/adoption, availability, time-to-resolution, process coverage, compliance metrics). Drive continuous improvement by collecting user feedback, prioritizing enhancements, and coordinating release management. Supervise and coach direct reports and contractors supporting deployments, integrations, and application support. Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred Experience and skills 8 years of relevant work experience including 5 years experience leading SaaS deployment/support programs, preferably in Business Process Mapping (BPM)/process management tools. ~ Demonstrable experience with Signavio or similar process management platforms (process modeling/BPM tools). ~ Strong technical understanding of integrations (APIs, webhooks), identity and access controls, and enterprise application architecture. ~ Experience with IT service management and support practices (incident/change/problem management, SLAs). ~ experience building training and documentation materials. Certifications in BPM, ITIL, PMP/Prince2, or Agile/Scrum. Experience integrating with SAP or other ERP systems. Familiarity with process mining, RPA, or analytics tools. Prior experience in regulated industries or large global organizations. Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful May require up to 30% domestic and international travel depending on work location and business needs #LI-Hybrid
R-072616 R-072110 R-072610 Netherlands-Requisition Number-R-107016 Signavio Program Manager This hybrid position will be located in Latina, Italy. Alternate hybrid locations may be considered in Titusville, New Jersey; Raritan, New Jersey; Alternate locations and Remote work may be considered for the right candidate. We are seeking an experienced, hands-on Manager to lead the deployment, ongoing support, and adoption of our Signavio process management program. This role combines technical delivery, vendor and stakeholder management, process governance, and change management to ensure Signavio enables consistent, measurable process excellence across the organization. Lead end-to-end deployment of Signavio (configuration, integrations, testing, cutover, and post-go-live support). Own the production stability and day-to-day support model (incident management, triage, root cause analysis, and SLA tracking). Partner with process owners, IT, security, and business teams to design governance, roles, and lifecycle processes for process documentation and change. Configure and maintain platform settings, libraries, templates, process repositories, and user access controls. Design and implement integrations with core systems (ERP, identity, reporting tools) and APIs; coordinate with engineering/IT teams for secure and performant solutions. Develop and deliver training, adoption programs, playbooks, knowledge base articles, and user enablement materials.
Manage the vendor relationship with Signavio (or program vendor), including escalation, roadmap alignment, licensing, and periodic reviews. Measure program success and report KPIs (uptake/adoption, availability, time-to-resolution, process coverage, compliance metrics). Drive continuous improvement by collecting user feedback, prioritizing enhancements, and coordinating release management. Supervise and coach direct reports and contractors supporting deployments, integrations, and application support. Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred Experience and skills 8 years of relevant work experience including 5 years experience leading SaaS deployment/support programs, preferably in Business Process Mapping (BPM)/process management tools. ~ Demonstrable experience with Signavio or similar process management platforms (process modeling/BPM tools). ~ Strong technical understanding of integrations (APIs, webhooks), identity and access controls, and enterprise application architecture. ~ Experience with IT service management and support practices (incident/change/problem management, SLAs). ~ experience building training and documentation materials. Certifications in BPM, ITIL, PMP/Prince2, or Agile/Scrum. Experience integrating with SAP or other ERP systems. Familiarity with process mining, RPA, or analytics tools. Prior experience in regulated industries or large global organizations. Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful May require up to 30% domestic and international travel depending on work location and business needs #LI-Hybrid