Team Lead, Client Relations – Fintech - VIVA-COM GmbH
Viva.com in Italy is seeking an experienced Direct Team Leader to oversee our field-based Client Relationship Representatives. The role requires 5+ years promoting services and leading teams in a fast-paced financial services environment.
You will set strategies to hit targets, ensure outstanding service, monitor performance, coach staff, and handle escalated client issues. A mindset open to AI-powered tools and collaboration is preferred.
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You will set strategies to hit targets, ensure outstanding service, monitor performance, coach staff, and handle escalated client issues. A mindset open to AI-powered tools and collaboration is preferred.
#J-18808-Ljbffr