Concierge - Palazzo Cordusio Gran Melià Hotel
MISSION: The Concierge, as an expert prescriber and authentic ambassador of the destination, is responsible for receiving and managing customer requests, always providing them with unique and personalised services and products and committing to achieving excellence in customer satisfaction.
Key Responsibilities:
- Manage guest requests, anticipating needs and desires.
- Apply upselling and cross-selling
Key Responsibilities:
- Manage guest requests, anticipating needs and desires.
- Apply upselling and cross-selling