Senior client advisor | milan
TheAMIRISeniorClientAdvisor is a key revenue-driving role responsible for delivering exceptional luxury service while developing and managing a high-value client portfolio. As a Brand Ambassador, they represent AMIRI’s values and creative vision, build long-term relationships with local and international clients, and contribute strategically to the boutique’s commercial success.
Job Responsibilities:
- Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high-value transactions and repeat business.
- Own, develop, and grow a robust and high-quality client portfolio, building long-term relationships with top-tier and high-potential local and international clients through proactive clienteling.
- Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in-store and off-site.
- Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.
- Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product.
- Proactively drive client outreach, follow-up,
and appointment-based selling to sustain ongoing engagement beyond store visits.
- Support the boutique’s overall performance by collaborating with Store Management on client matters, high-level selling activities, visual standards, and operational excellence.
Job Requirements:
- 5+ years of experience in luxury retail or high-end client service, with proven success in client portfolio development and retention.
- Demonstratedabilitytomanageandgrowasolid,establishedclientbookwithrepeatandhigh-valueclientele.
- Strongcommercialmindsetwithaconsistenttrackrecordofachievingandexceedingsalesgoals.
- Exceptional communication, interpersonal, and relationship-building skills, with a natural ability to create trust and loyalty.
- Deeppassionforluxury,fashion,craftsmanship,andbrandstorytelling.
- Abilitytodeliveroutstandingserviceacrossallchannels(in-person,written,phone,digital).
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced luxury environment.
- Flexibilitytoworkscheduledshifts,includingweekends,evenings,andholidays.
- Physicalabilitytostandforextendedperiodsandhandlemerchandiseasrequired(liftingupto30lbs).
- Fulladherencetocompanypolicies,procedures,andbrandstandards.
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Job Responsibilities:
- Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high-value transactions and repeat business.
- Own, develop, and grow a robust and high-quality client portfolio, building long-term relationships with top-tier and high-potential local and international clients through proactive clienteling.
- Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in-store and off-site.
- Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.
- Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product.
- Proactively drive client outreach, follow-up,
and appointment-based selling to sustain ongoing engagement beyond store visits.
- Support the boutique’s overall performance by collaborating with Store Management on client matters, high-level selling activities, visual standards, and operational excellence.
Job Requirements:
- 5+ years of experience in luxury retail or high-end client service, with proven success in client portfolio development and retention.
- Demonstratedabilitytomanageandgrowasolid,establishedclientbookwithrepeatandhigh-valueclientele.
- Strongcommercialmindsetwithaconsistenttrackrecordofachievingandexceedingsalesgoals.
- Exceptional communication, interpersonal, and relationship-building skills, with a natural ability to create trust and loyalty.
- Deeppassionforluxury,fashion,craftsmanship,andbrandstorytelling.
- Abilitytodeliveroutstandingserviceacrossallchannels(in-person,written,phone,digital).
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced luxury environment.
- Flexibilitytoworkscheduledshifts,includingweekends,evenings,andholidays.
- Physicalabilitytostandforextendedperiodsandhandlemerchandiseasrequired(liftingupto30lbs).
- Fulladherencetocompanypolicies,procedures,andbrandstandards.
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