Receptionist / Patient Experience Manager
American Medical Centers (AMC) Milan is looking for a Receptionist to join its clinical team.
Key responsibilities:
- Patient reception and support (International and Italian patients)
- Management of patient medical and administrative dossiers
- General administrative support to the clinic
- Appointment scheduling and patient communications
Requirements:
- Fluent English (written and spoken) — mandatory
- Fluent Italian (written and spoken) — mandatory.
- Strong interpersonal and hospitality skills
- Accuracy, precision and attention to details
- Prior experience in healthcare or private clinics preferred
Nice to have:
- Previous experience with international insurances
- Additional languages are a strong asset
Contract:
- Freelance collaboration (Partita IVA)
- Working hours to be defined
We are looking for professionals who demonstrate:
- Strong patient communication and interpersonal skills
- Empathy and patient-centered care
- Ability to work in multi-disciplinary teams
- Adaptability and flexibility in a dynamic environment
- Problem-solving mindset and excellent bedside manner
- Interest in working in an international healthcare setting
What we offer:
- Opportunity to join the opening of a concierge / boutique clinic in Milan
- Collaborative and multi-disciplinary environment
- Flexible professional collaboration
- Work with international patients and healthcare professionals
How to apply:
Send your CV and a cover letter in english to (email hidden) or to (email hidden)
Job Types: Full-time, Tempo parziale
Work Location: In person
Key responsibilities:
- Patient reception and support (International and Italian patients)
- Management of patient medical and administrative dossiers
- General administrative support to the clinic
- Appointment scheduling and patient communications
Requirements:
- Fluent English (written and spoken) — mandatory
- Fluent Italian (written and spoken) — mandatory.
- Strong interpersonal and hospitality skills
- Accuracy, precision and attention to details
- Prior experience in healthcare or private clinics preferred
Nice to have:
- Previous experience with international insurances
- Additional languages are a strong asset
Contract:
- Freelance collaboration (Partita IVA)
- Working hours to be defined
We are looking for professionals who demonstrate:
- Strong patient communication and interpersonal skills
- Empathy and patient-centered care
- Ability to work in multi-disciplinary teams
- Adaptability and flexibility in a dynamic environment
- Problem-solving mindset and excellent bedside manner
- Interest in working in an international healthcare setting
What we offer:
- Opportunity to join the opening of a concierge / boutique clinic in Milan
- Collaborative and multi-disciplinary environment
- Flexible professional collaboration
- Work with international patients and healthcare professionals
How to apply:
Send your CV and a cover letter in english to (email hidden) or to (email hidden)
Job Types: Full-time, Tempo parziale
Work Location: In person