Luxury Front Office Lead: Guest Experience & Team Leadership
Aman Group is seeking a seasoned Assistant Front Office Manager for Aman Rosa Alpina, ensuring premium guest experiences in a luxury setting. You will oversee Front Office operations, protect brand standards, and act as a visible ambassador for guest satisfaction.
Responsibilities include managing guest profiles, loyalty programs, and service recovery, while leading a skilled team and driving continuous improvement in guest services.
Responsibilities include managing guest profiles, loyalty programs, and service recovery, while leading a skilled team and driving continuous improvement in guest services.