Service Desk Agent
As Service Desk Agent:
What you will do
- Software technical support
- Information analysis for solving issues due to lack of knowledge or application anomalies
- Problem classification through detailed analysis
- Definition and implementation of a first possible solution
- Data analysis, extractions on database: query
Yours Requirements
- Degree/Diploma in IT and/or related subjects
- Knowledge of Oracle Database and SQL
We would like you to have also
- Excellent interpersonal and communication skills
- Problem-solving orientation and proactive approach
What you will do
- Software technical support
- Information analysis for solving issues due to lack of knowledge or application anomalies
- Problem classification through detailed analysis
- Definition and implementation of a first possible solution
- Data analysis, extractions on database: query
Yours Requirements
- Degree/Diploma in IT and/or related subjects
- Knowledge of Oracle Database and SQL
We would like you to have also
- Excellent interpersonal and communication skills
- Problem-solving orientation and proactive approach