Senior Client Advisor | Milan
TheAMIRISeniorClientAdvisor is a key revenue-driving role responsible for delivering exceptional luxury service while developing and managing a high-value client portfolio. As a Brand Ambassador, they represent AMIRI’s values and creative vision, build long-term relationships with local and international clients, and contribute strategically to the boutique’s commercial success. Job
Responsibilities:
* Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high-value transactions and repeat business.
* Own, develop, and grow a robust and high-quality client portfolio, building long-term relationships with top-tier and high-potential local and international clients through proactive clienteling.
* Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in-store and off-site.
* Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.
* Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product.
* Proactively drive client outreach, follow-up,
and appointment-based selling to sustain ongoing engagement beyond store visits.
* Support the boutique’s overall performance by collaborating with Store Management on client matters, high-level selling activities, visual standards, and operational excellence. Job
Requirements:
* 5+ years of experience in luxury retail or high-end client service, with proven success in client portfolio development and retention.
* Demonstratedabilitytomanageandgrowasolid,establishedclientbookwithrepeatandhigh-valueclientele.
* Strongcommercialmindsetwithaconsistenttrackrecordofachievingandexceedingsalesgoals.
* Exceptional communication, interpersonal, and relationship-building skills, with a natural ability to create trust and loyalty.
* Deeppassionforluxury,fashion,craftsmanship,andbrandstorytelling.
* Abilitytodeliveroutstandingserviceacrossallchannels(in-person,written,phone,digital).
* Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced luxury environment.
* Flexibilitytoworkscheduledshifts,includingweekends,evenings,andholidays.
* Physicalabilitytostandforextendedperiodsandhandlemerchandiseasrequired(liftingupto30lbs).
* Fulladherencetocompanypolicies,procedures,andbrandstandards. #J-18808-Ljbffr
Responsibilities:
* Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high-value transactions and repeat business.
* Own, develop, and grow a robust and high-quality client portfolio, building long-term relationships with top-tier and high-potential local and international clients through proactive clienteling.
* Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in-store and off-site.
* Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.
* Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product.
* Proactively drive client outreach, follow-up,
and appointment-based selling to sustain ongoing engagement beyond store visits.
* Support the boutique’s overall performance by collaborating with Store Management on client matters, high-level selling activities, visual standards, and operational excellence. Job
Requirements:
* 5+ years of experience in luxury retail or high-end client service, with proven success in client portfolio development and retention.
* Demonstratedabilitytomanageandgrowasolid,establishedclientbookwithrepeatandhigh-valueclientele.
* Strongcommercialmindsetwithaconsistenttrackrecordofachievingandexceedingsalesgoals.
* Exceptional communication, interpersonal, and relationship-building skills, with a natural ability to create trust and loyalty.
* Deeppassionforluxury,fashion,craftsmanship,andbrandstorytelling.
* Abilitytodeliveroutstandingserviceacrossallchannels(in-person,written,phone,digital).
* Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced luxury environment.
* Flexibilitytoworkscheduledshifts,includingweekends,evenings,andholidays.
* Physicalabilitytostandforextendedperiodsandhandlemerchandiseasrequired(liftingupto30lbs).
* Fulladherencetocompanypolicies,procedures,andbrandstandards. #J-18808-Ljbffr